Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automatic order tracking, and easy integration. They value the customizable notifications, email templates, and branded tracking page that enhances their brand image. The support team, particularly Jyoti, is praised for excellent service. Features like SMS notifications, customer reviews collection, and reduced customer queries are also highlighted. It's ideal for Indian e-commerce stores due to its integration with Indian carriers. The ability to mark orders as delivered directly on Shopify is another favored feature. It's recommended for managing e-commerce logistics and notifications.

December 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

BaeBeau
India
5 months using the app
December 22, 2023

the best software to tracks order automatically.

GIRORGANIC
India
9 months using the app
November 7, 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

M&Y Pehnava
India
3 months using the app
November 7, 2016

Works exactly as described. Low maintenance and affordable. Definitely worthwhile or any business shipping products.

Sleepsaintly
United States
Almost 6 years using the app
June 2, 2020

We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.

Saraf Furniture
India
Almost 5 years using the app
June 15, 2018

Great app for orders tracking. Shipway helps to reduce RTO nos. by sending delivery issue alerts, saves lots of time Thanks Shipway!

Usb Rechargeable Juicer
India
Over 3 years using the app
June 23, 2018

Shipway is not an app but a brilliant idea, Solves the problem that can be frustrating sometimes. This app is so effective and get the job done is a very disciple way. Customer notified with various status with customize sender ids put good image on customers. This is very useful app, very easy to operate i strongly recommend shipway.

Cordless Hair Trimmers
India
Over 3 years using the app
July 8, 2017

Lovely App. Have been using it since long and our Team is Very Happy.

Bigbrandbox
India
Over 3 years using the app
January 31, 2020

i have used it on my website https://casagardenshop.com. The app works flawlessly and the support team is very cooperative and professional.

Casa De Amor
India
Over 3 years using the app
May 26, 2021

Great functionality. Easy to use. Reduces where is my order emails! Works as it should! Definitely recommend it !

Capes India
India
About 3 years using the app
Shipway replied July 5, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway