Reviews (199)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving customer experience by providing easy order tracking and reducing service inquiries. It supports delivery management and proactive communication, including delay notifications, with features like automatic updates, customizable notifications, and a branded tracking page. Particularly useful for Indian e-commerce, it integrates well with local carriers. Merchants appreciate its ease of installation, reliable performance, and responsive support team.

March 1, 2025

Shipway is a great platform for the users as well as the end customers as it make both our Job easier. The support is extremely fast, efficient and helpful.

Homey Complex
India
3 months using the app
January 22, 2025

Shipway order tracking app is excellent! The response from Ms. Jyothi Panchal was very quick and efficient. The customer service provided was outstanding and highly commendable. Great experience overall!

Azotiique by Varun Raheja
India
About 1 month using the app
July 18, 2024

This is a great product with amazing support from Sandeep. I am quite happy with this product of shipway.

SAFEERA
India
2 months using the app
June 2, 2020

We have been sing this app since 5 years now, and it works like a charm. Integrates almost all Indian carriers. The support is extremely fast, efficient and helpful. Highly recommended for all e-com stores in India.

Saraf Furniture
India
Over 3 years using the app
June 7, 2019

Best App for tracking, sending shipment updates and generating reviews post delivery. Also it's cheaper compared to other alternates.

YourLibaas
India
Almost 3 years using the app
January 31, 2020

i have used it on my website https://casagardenshop.com. The app works flawlessly and the support team is very cooperative and professional.

Casa De Amor
India
Almost 3 years using the app
June 27, 2019

Being an e-commerce set up, we are enjoying the excellent service of Shipway for our previleged buyers.

Nirogam
India
Over 2 years using the app
Shipway replied July 6, 2019

Hi,
Thanks for your valuable feedback.
In case of any query, reach us on contact@shipway.in

July 20, 2021

we are really like this app, it works just as intended and it easy to set up. Great support! Hope it will add more features in the future and will definitely using.

o-lens.co.in
India
Almost 2 years using the app
Shipway replied August 25, 2021

Thanks for your valuable feedback.

We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly.

You can always email us at contact@shipway.in.

Regards,
Team Shipway

September 27, 2019

We have been using shipway from past two year's and it has never let us down.Would recommend this amazing app, does everything it claims without any hassle.

Theshirtfactory
India
Almost 2 years using the app
June 12, 2018

Absolutely fantastic app, great support, easy to use and quick to get up and running. Would definitely recommend shipway.

Highway Gallery
India
Over 1 year using the app