Track Order

Track Order

by Shipway

Tracking | Notifications | Order Reviews

4.8 of 5 stars(150 reviews)

Branded Order Tracking page

Branded Tracking page & URLs. Enable Tracking on order status page. Supports multiple languages. Best suited for dropshipping stores.

Whatsapp, SMS, & Email Alerts

Send automatic delivery alerts updates via Email, SMS & Whatsapp. Reduce customer support queries and boost post shipping experience.

Schedule reviews upon delivery

Use our delivered date to schedule review requests from review apps like Judge.me, Loox reviews etc. Automatic status push back in Shopify


About Track Order

Tracking , Notifications & Order Review services.

Allow tracking on your website by our order tracking widget. With same look and feel and in your preferred language!

  • Proper & real time tracking updates.
  • Highly customizable tracking page
  • Perfectly compatible with drop-shipping
  • Allows to hide carrier name, location scans etc
  • Automatic shipment status pushback in Shopify
  • Supports partial shipments tracking
  • Whatsapp, Email & SMS delivery alerts
  • Ask for review after X number of days of Delivery
  • Show Estimated time of delivery
  • Uses header and footer of the store in tracking pages
  • Highly affordable price *Helps in reducing unsuccessful attempts

*Reduces Customer Queries and Improve User Experience by upto 50%

Shipway Key Features:-

  • Notify your customers about their shipments via SMS and eMail and Whatsapp
  • Branded order tracking and order lookup URLs.
  • Customer notification on important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issue, Delivered
  • Customers can track the shipment status of their order on your website.
  • Dedicated tracking link for each shipment.
  • Measure Customer Satisfaction using Net Promoter Score
  • Customer Feedback on delivered orders

Key Benefits:

  • Reduces Customer Queries and Improves User Experience.
  • Improves the post-buying experience for both customer and the merchant.
  • Know which shipments are facing delivery problems
  • Shipment Insights for Merchants about the shipment statuses.
  • Get Order reviews / feedback from your customers
  • Branded tracking for Drop-shipping stores for tracking with China Post, China EMS, Epacket, Yanwen, Yun Express, SF Express, Royal Mail, Newgistics, UBI Smart Parcel etc

Recently added carriers include:- JT Express, The Courier Guy, LBC Express, Thailand Post, PostNL, Postnet ZA, Bluebee Express, Fastway Australia, Poslaju Express,

Support Major Carriers (more than 500+)

New feature:- Now Shipway app supports marking Shipment status back to Shopify as delivered, which can be used by many other apps like Many reviews apps like Judge.me, Loox to trigger Review Request based on Delivery date. Marketing automation apps like Adyogi etc, which can run targeted audience ads on the basis of Delivered orders customers Rewards apps to be able to incentivize or give reward for repeat purchase. Apps like Ezyslips, Thirdwatch to be able to do fraud analysis on the basis of RTO/Delivered orders

Net Promoter Score and NPS have registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Integrates with

  • epacket,
  • usps,
  • whatsapp,
  • sms,
  • fedex,
  • yun

Media gallery

Support

Pricing

Free to install

Plans starting from $9.99 per month for 500 shipments. Pricing as less as 1 cent /shipment

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
    (7)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (2)

Most recent reviews

Top Kids Choice

Once I had a problema and the support was very fast & kind! 100% recommend it, very simple to use and great

Hayagi

A must have for Indian e-commerce websites. One best part is, customer will not call for asking the status of their shipment. They will get update on email & sms. Good app & very good support..

ASTA mart

Great app, I recommend this to all, particularly for websites based in India. The good thing is, they have connected India post also, with all other leading courier partners. The support is instant. We can make a call, chat on Whatsapp, or mail to them for getting support.