Shipway Order Tracking

Shipway Order Tracking

by Shipway

Branded Order Tracking & Order Lookups & Shipping Notification

4.9 of 5 stars(148 reviews)

Order Tracking & Lookups

Order Trackr & Automatic shipment status updates via Email, SMS & Whatsapp. Support order tracking for drop shipping stores.

Branded Order Tracking Page

Branded & multi-lingual order tracking pages with options and tracking on Shopify order status page as well. Works well for multi-shipment.

Customer Satisfaction Tracking

Get customer feedback and Generate Net Promoter Score along with that check your reviews and improve your store.


About Shipway Order Tracking

Shipway.in - Order Tracking , Notifications & Order Lookup services.

Allow tracking on your website by our order tracking widget. With same look and feel and in your preferred language!

With the help of Shipway Order tracking you can keep your customers informed about their shipment deliveries across the world. Works perfectly well with all the leading carriers used by drop shipping stores Enables you to hide location, tracking number etc from tracking results. Works well with multiple shipments of a single order. Automatic shipment status pushback in Shopify Supports partial shipments tracking

Reduces Customer Queries and Improve User Experience.

Shipway Key Features:-

  • Notify your customers about their shipments via SMS and eMail and Whatsapp
  • Branded order tracking and order lookup URLs.
  • Customer notification on important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issue, Delivered
  • Customers can track the shipment status of their order on your website.
  • Dedicated tracking link for each shipment.
  • Measure Customer Satisfaction using Net Promoter Score
  • Track airway bill number from multiple courier companies at one place.
  • Track complete shipping status from confirming the order to order delivery
  • Show shipment real-time status details.
  • Auto-sync status change
  • Customer Feedback on delivered orders
  • Custom tracking URLs

Key Benefits:

  • Reduces Customer Queries and Improves User Experience.
  • Improves the post-buying experience for both customer and the merchant.
  • Know which shipments are facing delivery problems
  • Shipment Insights for Merchants about the shipment statuses.
  • Get Order reviews / feedback from your customers
  • Branded tracking for Drop-shipping stores for tracking with China Post, China EMS, Epacket, Yanwen, SF Express, Royal Mail, Newgistics, UBI Smart Parcel etc

Recently added carriers include:- JT Express, The Courier Guy, LBC Express, Thailand Post, PostNL, Postnet ZA, Bluebee Express, Fastway Australia

Support Major Carriers (more than 500+)

New feature:- Now Shipway app supports marking Shipment status back to Shopify as delivered, which can be used by many other apps like Many reviews apps like Judge.me, Loox to trigger Review Request based on Delivery date. Marketing automation apps like Adyogi etc, which can run targeted audience ads on the basis of Delivered orders customers Rewards apps to be able to incentivize or give reward for repeat purchase. Apps like Ezyslips, Thirdwatch to be able to do fraud analysis on the basis of RTO/Delivered orders

Net Promoter Score and NPS have registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Integrates with

  • chinapost,
  • epacket,
  • royal mail,
  • jt express,
  • usps,
  • yanwen

Media gallery

Support

Pricing

Free to install

Plans starting form $9 per 500 Shipments. Plans as low as 1 cent/shipment

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (2)

Most recent reviews

Shoppy Fever

I use this app on both of my Shopify stores. Easy to use and support has been outstanding when I needed it. The App development team are keen on knowing how to improve the app and the support team goes beyond their way to help you. Definitely worth trying.

Dealz Trends

Great app. I like this app so much. It helped me to increase my conversion via better customer support. The Delivery update in Shopify store is too good. I recommend you to use it if you want to have a professional store.

Soni Fashion® - Gold Plated jewellery Online Shopping Store

awesome app and excellent support team
staff is very friendly they pick up the call when we need any help or support!