Informazioni sull’app
Lanciata
15 giugno 2016
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Monitoraggio degli ordini , Recensioni dei prodottiFunziona con
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketShipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
- Branded order tracking page with an Estimated delivery date.
- Proactive tracking and notifications via SMS, Email and WhatsApp
- Feedback & review widget
- Handle customer queries
- Increase repeat purchases with Product recommendations
Prezzi
Prova gratuita di 7 giorniFree
Gratis
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$9/mese
o a $97/anno con un risparmio del 10%
- 300 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/mese
o a $529/anno con un risparmio del 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/mese
o a $1,069/anno con un risparmio del 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
Free
Gratis
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$9/mese
o a $97/anno con un risparmio del 10%
- 300 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/mese
o a $529/anno con un risparmio del 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/mese
o a $1,069/anno con un risparmio del 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.
200 recensioni
Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.
the best software to tracks order automatically.
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.
Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers
I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.
I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).
I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard.
And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now.
I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore.
Hi Team,
We are really sorry for the inconvenience. However as stated by you, we never denied the refund & it has already been processed last week.
As a standard process our team tried to you reach you mutiple times to convert your credits into any other apps where there was no response.
But again it was great working with you, and we apologize for the experience you had.
We are looking forward to serve you again.
Informazioni sull’app
Lanciata
15 giugno 2016
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Monitoraggio degli ordini , Recensioni dei prodottiFunziona con
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketSviluppata da Shipway
Informazioni su Shipway
Valutazione media: 4,8
Crea app per lo Shopify App Store da 8 anni
#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
Assistenza
Invia un messaggiocontact@shipway.in
Questo sviluppatore non offre assistenza diretta in Italiano.