Shipway Order Tracking

Shipway Order Tracking

Piano gratuito disponibile. Prova gratuita di 7 giorni.
Valutazione (4,5)
Recensioni
Sviluppatore

Informazioni sull’app

Lanciata

15 giugno 2016

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Shipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. altro
  • Branded order tracking page with an Estimated delivery date.
  • Proactive tracking and notifications via SMS, Email and WhatsApp
  • Feedback & review widget
  • Handle customer queries
  • Increase repeat purchases with Product recommendations

Prezzi

Prova gratuita di 7 giorni

Free

Gratis

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$9/mese

o a $97/anno con un risparmio del 10%

  • 300 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Growth

$49/mese

o a $529/anno con un risparmio del 10%

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

Enterprise

$99/mese

o a $1,069/anno con un risparmio del 10%

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

Free

Gratis

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$9/mese

o a $97/anno con un risparmio del 10%

  • 300 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Growth

$49/mese

o a $529/anno con un risparmio del 10%

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

Enterprise

$99/mese

o a $1,069/anno con un risparmio del 10%

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni.

200 recensioni

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 5% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
22 dicembre 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

BaeBeau
India
5 mesi di utilizzo dell’app
22 dicembre 2023

the best software to tracks order automatically.

GIRORGANIC
India
7 mesi di utilizzo dell’app
7 novembre 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

M&Y Pehnava
India
3 mesi di utilizzo dell’app
4 aprile 2023

Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers

roseryparis
India
5 mesi di utilizzo dell’app
29 marzo 2023

I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.

I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).

I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard.

And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now.

I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore.

Melaninful
Vietnam
Oltre 2 anni di utilizzo dell’app
Shipway ha risposto 5 aprile 2023

Hi Team,

We are really sorry for the inconvenience. However as stated by you, we never denied the refund & it has already been processed last week.

As a standard process our team tried to you reach you mutiple times to convert your credits into any other apps where there was no response.
But again it was great working with you, and we apologize for the experience you had.
We are looking forward to serve you again.

Informazioni sull’app

Lanciata

15 giugno 2016

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Sviluppata da Shipway

Informazioni su Shipway

Valutazione media: 4,8

Crea app per lo Shopify App Store da 8 anni

#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN

Assistenza

Invia un messaggio

contact@shipway.in

Questo sviluppatore non offre assistenza diretta in Italiano.

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