Shipway Order Tracking

Shipway Order Tracking

無料プランあり。 7日間の無料体験。
評価 (4.5)
レビュー
開発者

このアプリについて

公開日

2016年6月15日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Shipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. さらに表示する
  • Branded order tracking page with an Estimated delivery date.
  • Proactive tracking and notifications via SMS, Email and WhatsApp
  • Feedback & review widget
  • Handle customer queries
  • Increase repeat purchases with Product recommendations

価格設定

7日間の無料体験

Free

無料

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$9/月

または$97/年で10%お得

  • 300 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Growth

$49/月

または$529/年で10%お得

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

Enterprise

$99/月

または$1,069/年で10%お得

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

Free

無料

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$9/月

または$97/年で10%お得

  • 300 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Growth

$49/月

または$529/年で10%お得

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

Enterprise

$99/月

または$1,069/年で10%お得

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。

200件のレビュー

総合評価
4.5
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の2%は2つ星です
  • 評価の6%は1つ星です
2023年12月22日

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

BaeBeau
インド
アプリの使用期間:5ヶ月
2023年12月22日

the best software to tracks order automatically.

GIRORGANIC
インド
アプリの使用期間:7ヶ月
2023年11月7日

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

M&Y Pehnava
インド
アプリの使用期間:3ヶ月
2023年4月4日

Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers

roseryparis
インド
アプリの使用期間:5ヶ月
2023年3月29日

I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.

I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).

I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard.

And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now.

I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore.

Melaninful
ベトナム
アプリの使用期間:2年以上
Shipway が返信しました 2023年4月5日

Hi Team,

We are really sorry for the inconvenience. However as stated by you, we never denied the refund & it has already been processed last week.

As a standard process our team tried to you reach you mutiple times to convert your credits into any other apps where there was no response.
But again it was great working with you, and we apologize for the experience you had.
We are looking forward to serve you again.

このアプリについて

公開日

2016年6月15日

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

開発者:Shipway

Shipway の詳細情報

平均評価:4.8

Shopify App Store向けのアプリ構築経験:8年

#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN

サポート

メッセージを送信

contact@shipway.in

この開発者は日本語での直接的なサポートを提供していません。

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