Shipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
- Branded order tracking page with an Estimated delivery date.
- Proactive tracking and notifications via SMS, Email and WhatsApp
- Feedback & review widget
- Handle customer queries
- Increase repeat purchases with Product recommendations
価格設定
7日間の無料体験Free
無料
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$9/月
または$97/年で10%お得
- 300 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/月
または$529/年で10%お得
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/月
または$1,069/年で10%お得
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
Free
無料
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$9/月
または$97/年で10%お得
- 300 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/月
または$529/年で10%お得
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/月
または$1,069/年で10%お得
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。
200件のレビュー
Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.
the best software to tracks order automatically.
A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.
Nice app , Free plan also avilable for tracking orders till 50 order a month, very nice service to customers
I used this app for like 2 years on yearly subscription, as I can remember. But I had a super bad experience when I decided to stop using it.
I decided to switch to another app because they don't have Klaviyo integration. Then on March 3, the app auto renewed the subscription (I don't know they can auto renew because last time I had to buy manually).
I recognized this on March 6, and I immediately contacted them for refund. Their policy stated that they could refund the unused credits within 30 days of purchase. They told me to contact Shopify support. The Shopify support then raised a ticket to them so that they can refund using the Partner Dashboard.
And they just didn't reply. I tried reaching out to them via the live chat on the app, or told Shopify support to push them. But no help. They still don't reply as for now.
I see that they don't want to help customers when there are refund tickets. So guys, remember to uninstall the app if you don't use it anymore.
Hi Team,
We are really sorry for the inconvenience. However as stated by you, we never denied the refund & it has already been processed last week.
As a standard process our team tried to you reach you mutiple times to convert your credits into any other apps where there was no response.
But again it was great working with you, and we apologize for the experience you had.
We are looking forward to serve you again.
開発者:Shipway
Shipway の詳細情報
平均評価:4.8
Shopify App Store向けのアプリ構築経験:8年
#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
サポート
メッセージを送信contact@shipway.in
この開発者は日本語での直接的なサポートを提供していません。