About this app
Launched
June 15, 2016
Languages
English
Categories
Customer order tracking , Product reviewsWorks with
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketShipway Experience: Order tracking & engagement tool to deliver excellent customer experience.
Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.
- Branded order tracking page with an Estimated delivery date.
- Proactive tracking and notifications via SMS, Email and WhatsApp
- Feedback & review widget
- Handle customer queries
- Increase repeat purchases with Product recommendations
Product review features
-
Display options: Media galleries, Photo reviews, Product grouping, Tabs or sidebars
-
Ways to collect reviews: Automations, Custom requests, Promotions
Pricing
7-day free trialFree
Free
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$29/month
or $313/year and save 10%
- 1000 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/month
or $529/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/month
or $1,069/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
Free
Free
- 50 Shipments Per Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Starter
$29/month
or $313/year and save 10%
- 1000 Shipments/Month
- Tracking Access to 650+ couriers
- Email Notifications
- Branded Tracking page / Tracking Widget
Growth
$49/month
or $529/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Starter+
- 2000 shipments / Month
- Carrier performance report
- EDD feature & SLA report
- Multi-lingual tracking page
- SMS Alerts
- Product Recom
Enterprise
$99/month
or $1,069/year and save 10%
SMS & Whatsapp Notifications charges as per usage
- All Growth +
- 5000 Shipments Per Month
- Customer Reviews & NPS Score
- Whatsapp Alerts
- Shopify Pushback
- Webhooks
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
201 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its automatic order tracking and customer notifications. It's easy to use, integrates well, and offers a free plan for tracking up to 50 orders per month. Features like a branded tracking page and custom tracking details are praised, as well as the ability to reduce Return to Origin orders. The support team is highly responsive, with special mention of Jyoti. The app also offers a WhatsApp integration for an extra cost. Some merchants report improved conversion rates and customer support. It's particularly recommended for Indian e-commerce stores due to its integration with most Indian carriers and the ability to mark orders as delivered directly on Shopify.
Dont use this app , wrongly showing that I dont have any credit , But I had credit ,
Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.
the best software to tracks order automatically.
About this app
Launched
June 15, 2016
Languages
English
Categories
Customer order tracking , Product reviewsWorks with
Loox - Judge.me, Unicommerce, Freshdesk, Zoho - ShiprocketBuilt by Shipway
About Shipway
4.7 average rating
8 years building apps for the Shopify App Store
#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN
Support
Send a messagecontact@shipway.in
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