Shipway Order Tracking

Shipway Order Tracking

Free plan available. 7-day free trial.
Rating (4.5)
Reviews
Developer

About this app

Launched

June 15, 2016

Languages

English

Works with

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Shipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience. more
  • Branded order tracking page with an Estimated delivery date.
  • Proactive tracking and notifications via SMS, Email and WhatsApp
  • Feedback & review widget
  • Handle customer queries
  • Increase repeat purchases with Product recommendations

Pricing

7-day free trial

Free

Free

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$9/month

or $97/year and save 10%

  • 300 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Growth

$49/month

or $529/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

Enterprise

$99/month

or $1,069/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

Free

Free

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$9/month

or $97/year and save 10%

  • 300 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Growth

$49/month

or $529/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts
  • Product Recom

Enterprise

$99/month

or $1,069/year and save 10%

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

200 reviews

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify, efficient customer support, and automatic order tracking. It's praised for its affordable pricing, with a free plan available for tracking up to 50 orders monthly. Merchants find it useful for reducing time spent on customer queries about package locations. It offers customization of tracking pages and sends shipment status notifications via WhatsApp and SMS. The app's branded tracking page options add credibility and promote brands, and it can mark orders as delivered directly on Shopify.

December 22, 2023

Great application for order tracking, Easy to integrate and use, also the shipway staff specially Jyoti helps us a lot.

BaeBeau
India
5 months using the app
December 22, 2023

the best software to tracks order automatically.

GIRORGANIC
India
7 months using the app
November 7, 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

M&Y Pehnava
India
3 months using the app

About this app

Launched

June 15, 2016

Languages

English

Works with

Loox - Judge.me, Unicommerce, Freshdesk, Zoho - Shiprocket

Built by Shipway

About Shipway

4.8 average rating

8 years building apps for the Shopify App Store

#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN

Support

Send a message

contact@shipway.in

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