Shipway ‑ Order Tracking

Shipway ‑ Order Tracking

by Shipway

Branded Order Tracking & Order Lookups & Shipping Notification

4.9 of 5 stars(144 reviews)

Track & Notify

Order Tracker & Automatic shipment status updates, enhance customer experience. Support shipment tracking for drop shipping stores.

Branded Tracking Urls

Branded & multi-lingual order tracking pages with options and tracking on Shopify order status page as well. Works well for multi-shipment.

Measure Customer Satisfaction

Get customer feedback and Generate Net Promoter Score along with that check your reviews and improve your store.


About Shipway ‑ Order Tracking

Shipway.in - Shipment Tracking, Notifications & Order Reviews services.

Allow tracking on your website by our tracking widget. With same look and feel and in your preferred language!

With the help of Shipway Order tracker you can keep your customers informed about their shipment deliveries across the world. Works perfectly well with all the leading carriers used by drop shipping stores Enables you to hide location, tracking number etc from tracking results. Works well with multiple shipments of a single order.

Reduces Customer Queries and Improve User Experience.

Shipway Key Features:-

  • Notify your customers about their shipments via SMS and eMail.
  • Branded order tracking and order lookup URLs.
  • Customer notification on important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issue, Delivered
  • Customers can track the shipment status of their order on your website.
  • Dedicated tracking link for each shipment.
  • Measure Customer Satisfaction using Net Promoter Score
  • Track airway bill number from multiple courier companies at one place.
  • Track complete shipping status from confirming the order to order delivery
  • Show shipment real-time status details.
  • Auto-sync status change
  • Customer Feedback on delivered orders
  • Custom tracking URLs
  • Readymade integration with Shopify

Key Benefits:

  • Reduces Customer Queries and Improves User Experience.
  • Improves the post-buying experience for both customer and the merchant.
  • Know which shipments are facing delivery problems
  • Shipment Insights for Merchants about the shipment statuses.
  • Get Order reviews / feedback from your customers
  • Branded tracking for Drop-shipping stores for tracking with China Post, China EMS, Epacket, Yanwen, SF Express, Royal Mail, Newgistics, UBI Smart Parcel etc

Recently added carriers include:- JT Express, The Courier Guy, LBC Express, Thailand Post, PostNL, Postnet ZA, Bluebee Express, Fastway Australia

Support Major Carriers (more than 500+)

New feature:- Now Shipway app supports marking Shipment status back to Shopify as delivered, which can be used by many other apps like Many reviews apps like Judge.me, Loox to trigger Review Request based on Delivery date. Marketing automation apps like Adyogi etc, which can run targeted audience ads on the basis of Delivered orders customers Rewards apps to be able to incentivize or give reward for repeat purchase. Apps like Ezyslips, Thirdwatch to be able to do fraud analysis on the basis of RTO/Delivered orders

Net Promoter Score and NPS have registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Integrates with

  • chinapost,
  • epacket,
  • royal mail,
  • jt express,
  • usps,
  • yanwen

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Support

Pricing

Free to install

Premium plans starts from $9

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    94% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (4)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (2)

Most recent reviews

SaraShop

Extremely convenient app. Gives you plenty of freedom and control as to what shipping details your customers will see. Worth paying for in the long run. Fewer customers are complaining about shipping tracking after downloading app. Customer service will take some time to reply but all in all, answered my requests. I would give this a 4.7/5 stars!

Family Gift Nation

Great features and good pricing. It helps me a lot in managing the delivery situation and create a great tracking tool so that my customers can easily navigate their orders.
Highly recommend it.

Live Better Life

The app helped us a lot. Really useful for providing updates to customers on time. Reduced the queries a lot.