Orders and shipping | Customer support
Shipway ‑ Shipment Tracking

Shipway ‑ Shipment Tracking

by Onjection Labs

Custom Tracking Page & Shipment notifications - Shipway

4.8 of 5 stars(78 reviews)
Free to install. Additional charges may apply.
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Track & Notify

Automatic shipment status updates, enhance customer experience. Shipment tracking on Order status page as well. Get delivery issues alerts.

Branded Tracking Urls

Branded customizable tracking urls with options to put display banners, Social Icons, Embed Video,  Add Instagram Gallery etc .

Measure Customer Satisfaction

Get customer feedback and Generate Net Promoter Score along with that check your reviews and improve your store.

About Shipway ‑ Shipment Tracking

Shipway.in - Shipment Tracking, Notifications & Order Reviews services.

Allow tracking on your website by our tracking widget

With the help of Shipway you can keep your customers informed about their shipment deliveries across the world.

Reduces Customer Queries and Improve User Experience.

Shipway Key Features:-

  • Notify your customers about their shipments via SMS and eMail.
  • Whitelabelled customizable tracking URLs.
  • Customer notification on important delivery updates such as Shipment Picked, In Transit, Out of Delivery, Delivery Issue, Delivered
  • Customers can track the shipment status of their order on your website.
  • Dedicated tracking link for each shipment.
  • Measure Customer Satisfaction using Net Promoter Score
  • Track airwaybill number from multiple courier companies at one place.
  • Track complete shipping status from confirming the order to order delivery
  • Show shipment real-time status details.
  • Auto-sync status change
  • Customer Feedback on delivered orders
  • Custom tracking URLs
  • Readymade integration with Shopify, Kartrocket, Opencart, Magento, Cs-Cart

Key Benefits:

  • Reduces Customer Queries and Improves User Experience.
  • Improves the post-buying experience for both customer and the merchant.
  • Know which shipments are facing delivery problems
  • Shipment Insights for Merchants about the shipment statuses.
  • Get Order reviews / feedback from your customers

Support Major Carriers (more than 400+)

Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free to install

Premium plans starts from $50

Overall rating
4.8 of 5 stars
 Based on 78 reviews

  • 5 of 5 stars
    92% of ratings are 5 stars
    (72)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (1)
View all 78 reviews

Most recent reviews

i10 EarBuds

Rating
5 of 5 stars
Posted
August 8, 2019

Very useful app and one of the best I would say. This app was easy to installed and allowed my customers to easily track their order. It makes my website looks very professional.

ArtBlot

Rating
4 of 5 stars
Posted
August 3, 2019

Issue with the tracking code not functioning properly, the Team was swift to get on - call and fix the error. This helps us to keep customers happy when they try to track their order.

Thank you Shipway.

Sell Bells

Rating
5 of 5 stars
Posted
July 30, 2019

Honestly, I don't think it's possible to run a Shopify business without this app. It manages customer expectations and keeps your customer service healthy.

View all reviews