Shipway Order Tracking

Name: Shipway Order Tracking
Brand: Shipway
Rating: 4.5 (198 reviews)

Free plan available. 7-day free trial. Additional charges may apply.

Rating (4.5)

Reviews

198

Developer

Shipway

Order tracking page with Product Recommendations

About this app

Launched

June 15, 2016

Languages

English

Shipway Xperience: Order tracking & engagement tool to deliver excellent customer experience.

Shipway Experience is a preferred platform for D2C eCommerce. Offer a seamless post-purchase experience that drives repeat purchases and customer loyalty. Along with proactive order tracking, status updates via SMS, Email and WhatsApp, collect reviews. Calculate NPS score & analyse buyer satisfaction with the help of Shipway Experience.

Branded order tracking page with an Estimated delivery date.
Proactive tracking and notifications via SMS, Email and WhatsApp
Feedback & review widget
Handle customer queries
Increase repeat purchases with Product recommendations

Pricing

7-day free trial

Free

50 Shipments Per Month
Tracking Access to 650+ couriers
Email Notifications
Branded Tracking page / Tracking Widget

Starter

$9/month

or $97/year and save 10%

300 Shipments/Month
Tracking Access to 650+ couriers
Email Notifications
Branded Tracking page / Tracking Widget

Growth

$49/month

or $529/year and save 10%

SMS & Whatsapp Notifications charges as per usage

All Starter+
2000 shipments / Month
Carrier performance report
EDD feature & SLA report
Multi-lingual tracking page
SMS Alerts
Product Recom

Enterprise

$99/month

or $1,069/year and save 10%

SMS & Whatsapp Notifications charges as per usage

All Growth +
5000 Shipments Per Month
Customer Reviews & NPS Score
Whatsapp Alerts
Shopify Pushback
Webhooks

Free

50 Shipments Per Month
Tracking Access to 650+ couriers
Email Notifications
Branded Tracking page / Tracking Widget

Starter

$9/month

or $97/year and save 10%

300 Shipments/Month
Tracking Access to 650+ couriers
Email Notifications
Branded Tracking page / Tracking Widget

Growth

$49/month

or $529/year and save 10%

SMS & Whatsapp Notifications charges as per usage

All Starter+
2000 shipments / Month
Carrier performance report
EDD feature & SLA report
Multi-lingual tracking page
SMS Alerts
Product Recom

Enterprise

$99/month

or $1,069/year and save 10%

SMS & Whatsapp Notifications charges as per usage

All Growth +
5000 Shipments Per Month
Customer Reviews & NPS Score
Whatsapp Alerts
Shopify Pushback
Webhooks

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

198 reviews

Overall rating

4.5

Counts per rating level

88% of ratings are 5 stars
175
5% of ratings are 4 stars
9
0% of ratings are 3 stars
2% of ratings are 2 stars
3
6% of ratings are 1 stars
11

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its easy installation, intuitive interface, and seamless integration. It supports tracking for over 600 couriers and offers a free plan for up to 50 orders per month. The app enhances the store's professionalism with a branded tracking page and allows for easy setup of notifications, including WhatsApp and email alerts. It also features a one-click connect to all logistics couriers and a Net Promoter Score (NPS) feature for observing merchant experiences. The support team is consistently praised for their quick and efficient problem-solving.

November 7, 2023

A good app to align your Shipments plus the staff is so cooperative with you throughout the process. Jyoti thanks for the continuous support. Hope to get such assistance in the future.

M&Y Pehnava

India

3 months using the app

August 22, 2023

The support is very poor someone named Jyoti dont' answer my questions and just keep me hanging in there alone. I have problems with editing my emails templates I don't know why but I can't save the changes made to the email notification template.

Lavenders Beauty

Morocco

5 days using the app