Related categories

Track Order ‑ Shipway

Shipment Tracking, Track Package, Order Lookup, Order Reviews

Free plan available. 7-day free trial. Additional charges may apply.
Order Tracking

Key values section

Branded Order Tracking page

Branded Tracking page & URLs. Enable Tracking on order status page. Supports multiple languages and Whatsapp, SMS, & Email Alerts

Status Pushback, Est Date Del

Automatically update Fulfillment status back into Shopify, which can be used by apps like Loox, Judge.me, Klaviyo, etc to schedule reviews

Measure customer satisfaction

Measure customer satisfaction using the NPS score method & Collect reviews. Show review widget on the website.

App details

Track Order  ‑ Shipway

Track Order ‑ Shipway

Shipway Order Tracking , Notifications & Order Review services.

Allow tracking on your website by our order tracking widget. With same look and feel and in your preferred language!

Shipway Tracking Key Features:-

  • Real time tracking of 650+ carriers across the globe
  • Whitelabelled & Branded order tracking & order lookup URLs.
  • Delivery alerts via SMS, Email & Whatsapp
  • Customizable Sender Ids, Email, SMS & Whatsapp templates
  • Uses your site's header & footer
  • Calculate & Show Estimate date of delivery to your customers
  • Measure carrier estimated delivery date SLAs
  • Customers can track the shipment status of their order on your website.
  • Auto-update Shopify fulfillment status
  • Dedicated tracking link for each shipment.
  • Automatic translation of shipment scans and shipment updates
  • Measure Customer Satisfaction using Net Promoter Score
  • Powerful carrier performance report with avg delivery time.
  • Estimated date of delivery reports
  • Proof of delivery reports
  • Allows to hide carrier name, location scans etc
  • Automatic shipment status pushback in Shopify
  • Supports partial shipments tracking
  • Delivery exceptions report

Key Benefits:

*Reduces Customer Queries by upto 70% * Boosts your NPS score and improve user experience * Enhance brand loyalty and encourage repeat purchase * Improves the post-buying experience for both customer and the merchant.

Net Promoter Score and NPS have registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Launch date

Integrates with

  • Loox
  • Judge.me
  • Order Tracking
  • Delivery Alerts
Track Order  ‑ Shipway

Track Order ‑ Shipway

Shipway Order Tracking , Notifications & Order Review services.

Allow tracking on your website by our order tracking widget. With same look and feel and in your preferred language!

Shipway Tracking Key Features:-

  • Real time tracking of 650+ carriers across the globe
  • Whitelabelled & Branded order tracking & order lookup URLs.
  • Delivery alerts via SMS, Email & Whatsapp
  • Customizable Sender Ids, Email, SMS & Whatsapp templates
  • Uses your site's header & footer
  • Calculate & Show Estimate date of delivery to your customers
  • Measure carrier estimated delivery date SLAs
  • Customers can track the shipment status of their order on your website.
  • Auto-update Shopify fulfillment status
  • Dedicated tracking link for each shipment.
  • Automatic translation of shipment scans and shipment updates
  • Measure Customer Satisfaction using Net Promoter Score
  • Powerful carrier performance report with avg delivery time.
  • Estimated date of delivery reports
  • Proof of delivery reports
  • Allows to hide carrier name, location scans etc
  • Automatic shipment status pushback in Shopify
  • Supports partial shipments tracking
  • Delivery exceptions report

Key Benefits:

*Reduces Customer Queries by upto 70% * Boosts your NPS score and improve user experience * Enhance brand loyalty and encourage repeat purchase * Improves the post-buying experience for both customer and the merchant.

Net Promoter Score and NPS have registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

Launch date

Integrates with

  • Loox
  • Judge.me
  • Order Tracking
  • Delivery Alerts

Pricing 7-day free trial

Free

Free

  • 50 Shipments Per Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Starter

$9/month

or $8.08/month billed at $97 once per year

SMS & Whatsapp Notifications charges as per usage

  • 300 Shipments/Month
  • Tracking Access to 650+ couriers
  • Email Notifications
  • Branded Tracking page / Tracking Widget

Growth

$49/month

or $44.08/month billed at $529 once per year

SMS & Whatsapp Notifications charges as per usage

  • All Starter+
  • 2000 shipments / Month
  • Carrier performance report
  • EDD feature & SLA report
  • Multi-lingual tracking page
  • SMS Alerts

Enterprise

$99/month

or $89.08/month billed at $1,069 once per year

SMS & Whatsapp Notifications charges as per usage

  • All Growth +
  • 5000 Shipments Per Month
  • Customer Reviews & NPS Score
  • EDD feature & SLA report
  • Whatsapp Alerts
  • Shopify Pushback
  • Webhooks

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.4 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Nutriherbs

    Location India
    Time spent using app 11 days

    Its a nice app for e-commerce logistics and notification. You can easily setup the notifications and other things.

  • 5AM Watches

    Location India
    Time spent using app 1 day

    Very good app. I have been using this app to send whatsapp notification to customer about the order. It really makes it easier for customers to track their orders. Infact it is very suitable with shopify.

  • Speededge

    Location Philippines
    Time spent using app About 1 year

    This app used to show me the notification logs. I am paying for SMS notifications to be sent to our customers. Suddenly the logs doesn't show anymore and they won't tell me why! No notifications are being sent to my customers despite having paid for the sms notifications! I am asking for the logs to be shown to me, but they won't and the response is sooo slow!! The only reason I am still keeping this shitty app is because I still have a balance! If you are new, I suggest you find another app who is more responsive!

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