Captain Shipping Protection

Captain Shipping Protection

Reseñas (321)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de abril de 2024

At first had some problems with the app but the team helped me and have sorted everything out for me. Thank you so much

MilanoBello
Reino Unido
12 días usando la aplicación
16 de mayo de 2024

Didn't integrate with my store. Reached out to customer service but they kept me going in circles telling me to enable it. I did enable it and it wasn't showing up, app said it wasn't compatible with my store, and they kept telling me it was fixed when it wasn't. This shouldn't be so difficult.

Crimson and Clover Studio
Estados Unidos
23 días usando la aplicación
Captain Insure respondió 18 de mayo de 2024

Dear Crimson and Clover Studio team,

We sincerely apologize for the recent issues you've experienced using our app.

1. Currently, our technical experts have specially adapted the widgets for your store theme and third-party app, and ensured that the widget can display and run perfectly in your store shopping cart.

2. Please trust us, we have successfully implemented widget for many users and helped them successfully earn a lot of extra profits. We listen carefully to every user and are committed to making you 100% satisfied!

We have sent you an email and sincerely look forward to hearing from you~

Best regards,
Captain Insure Team

29 de junio de 2024

This app is great. The customer service responded quickly and the service is very good. Thanks for the kindly help from Mig:)

CaseMe
RAE de Hong Kong (China)
16 minutos usando la aplicación
24 de marzo de 2024

Integrated perfectly with my store, only app that seemed to work for me. Great customer support, responded quickly and very helpful. Would recommend this app.

NeckRest
Reino Unido
13 días usando la aplicación
25 de marzo de 2024

Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.

Daeor Beauty Brand
Estados Unidos
3 meses usando la aplicación
10 de agosto de 2024

awesome app!

PetPawsabilities
Estados Unidos
7 minutos usando la aplicación
5 de agosto de 2024

Super

MikCeb
Países Bajos
23 minutos usando la aplicación
25 de febrero de 2024

This app is great for adding shipping insurance to orders. Our only issue is that the insurance shows up as a listing. It shows in review request emails and some customers leave product reviews under the shipping insurance listing. Other than that it's been great!

COUTUKITSCH
Canadá
Alrededor de 2 meses usando la aplicación
27 de abril de 2024

Amazing application, and great service.

Argaro
Países Bajos
2 meses usando la aplicación
30 de abril de 2024

I had a couple issues with integration. I got FAST help and this app is SO SIMPLE. All I wanted as absolute simplicity for a quick AOV booster and a cushion for our 1% error factor. With this app doing it's thing, we should always come out ahead on customer claims and we will also be able to filter out the folks who didn't opt in for a more streamlined and defined yes/no process for replacements.

Dude That Lifts
Estados Unidos
Alrededor de 2 horas usando la aplicación