Captain Shipping Protection

Captain Shipping Protection

Avis (332)

Note globale
4,9
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 octobre 2024

I'm loving this app so far. It's super simple, so I'm sure you could implement something similar yourself by editing your theme, but I don't know how to do that!

Support has been incredibly fast, and this upsell widget already beats the "real" insurance provider I used in the past. Now I just offer the upsell and use that money to replace lost packages. It's so much better than having to file a claim that often doesn't pay out.

Arcane Bullshit
Canada
6 jours d’utilisation de l’application
27 août 2024

App works great, customer service is helpful and quick to respond and the shipping protection gives our customers that extra assurance that their iteme will arrive to them in perfect condition while increasing our profit per order. It's a win-win situation. Thank you!

NorthWood Distributing
États-Unis
4 mois d’utilisation de l’application
24 septembre 2024

Very easy to set-up, began collecting premiums immediately.

I was previously using a 3rd' party funded shipping coverage provider and didn't like that they kept all the premiums and only gave me 20% of what was left over, but they didn't actually cover any of the risk - they just subtracted claims from what was collected from premiums, and if claims were more than premiums they held that difference against you for the next week.

Captain Shipping Protection allows you to run your own coverage. You set your own rate, collect the premiums and keep anything that isn't paid out in claims. This is exactly what I was looking for, and I'm very satisfied with the service and am happy to pay the monthly fee as it's already paid for itself 7x over in the first week since downloading.

Highly recommend this app for all shopify stores.

Abbreviated Apparel
États-Unis
6 jours d’utilisation de l’application
8 novembre 2024

Customer Cervice is very kind and professional, it satisfaied any my requests, thank you agian

Oli Jones™
Italie
4 mois d’utilisation de l’application
21 octobre 2024

Great customer support. Love the gifs their customer support team sends in the live chat. Easy to work with, nice feedback system for new feature requests, and setup & installation was a breeze. Highly recommend!

Accelerate Labs
États-Unis
14 jours d’utilisation de l’application
14 novembre 2024

customer support was quick and super great! Fixed my problem immediately!

Hydroh Bottle
États-Unis
4 mois d’utilisation de l’application
8 novembre 2024

Absolutely love this app! Customer service is top notch-they respond fast. Highly recommend!

Cast Cozy
États-Unis
4 mois d’utilisation de l’application
28 octobre 2024

Very good customer support, fast replies and immediate action after a question. Also the upsell works really good and helps me get extra profit.

Norah Butikk
Pays-Bas
7 jours d’utilisation de l’application
26 octobre 2024

Asked to remove the "Powered By" text, and Mig helped me out within 1 minute. It got removed faster than it took to download the app :)

Luxara
Pays-Bas
5 jours d’utilisation de l’application
2 novembre 2024

Too bad this APP does not work with other discount APPs on Shopify stores.
It over rides the discounts. That unfortunately is a SHOPIFY issue in the design. Maybe Captain Shipping can get this figured out with SHOPIFY. I would gladly use the service.

Body Brazil
États-Unis
4 jours d’utilisation de l’application