Captain Shipping Protection
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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At first had some problems with the app but the team helped me and have sorted everything out for me. Thank you so much
Didn't integrate with my store. Reached out to customer service but they kept me going in circles telling me to enable it. I did enable it and it wasn't showing up, app said it wasn't compatible with my store, and they kept telling me it was fixed when it wasn't. This shouldn't be so difficult.
Dear Crimson and Clover Studio team,
We sincerely apologize for the recent issues you've experienced using our app.
1. Currently, our technical experts have specially adapted the widgets for your store theme and third-party app, and ensured that the widget can display and run perfectly in your store shopping cart.
2. Please trust us, we have successfully implemented widget for many users and helped them successfully earn a lot of extra profits. We listen carefully to every user and are committed to making you 100% satisfied!
We have sent you an email and sincerely look forward to hearing from you~
Best regards,
Captain Insure Team
This app is great. The customer service responded quickly and the service is very good. Thanks for the kindly help from Mig:)
Integrated perfectly with my store, only app that seemed to work for me. Great customer support, responded quickly and very helpful. Would recommend this app.
Im going to give the app four stars currently because I haven't quite used it. HOWEVER, customer service is TOP TIER!! Thank you Mig for your help.
awesome app!
Super
Amazing application, and great service.
This app is great for adding shipping insurance to orders. Our only issue is that the insurance shows up as a listing. It shows in review request emails and some customers leave product reviews under the shipping insurance listing. Other than that it's been great!
I had a couple issues with integration. I got FAST help and this app is SO SIMPLE. All I wanted as absolute simplicity for a quick AOV booster and a cushion for our 1% error factor. With this app doing it's thing, we should always come out ahead on customer claims and we will also be able to filter out the folks who didn't opt in for a more streamlined and defined yes/no process for replacements.