Captain Shipping Protection

Captain Shipping Protection

리뷰 (305)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 8월 27일

App works great, customer service is helpful and quick to respond and the shipping protection gives our customers that extra assurance that their iteme will arrive to them in perfect condition while increasing our profit per order. It's a win-win situation. Thank you!

NorthWood Distributing
미국
앱 사용 기간 4개월
2024년 9월 24일

Very easy to set-up, began collecting premiums immediately.

I was previously using a 3rd' party funded shipping coverage provider and didn't like that they kept all the premiums and only gave me 20% of what was left over, but they didn't actually cover any of the risk - they just subtracted claims from what was collected from premiums, and if claims were more than premiums they held that difference against you for the next week.

Captain Shipping Protection allows you to run your own coverage. You set your own rate, collect the premiums and keep anything that isn't paid out in claims. This is exactly what I was looking for, and I'm very satisfied with the service and am happy to pay the monthly fee as it's already paid for itself 7x over in the first week since downloading.

Highly recommend this app for all shopify stores.

Abbreviated Apparel
미국
앱 사용 기간 6일
2024년 10월 9일

I'm loving this app so far. It's super simple, so I'm sure you could implement something similar yourself by editing your theme, but I don't know how to do that!

Support has been incredibly fast, and this upsell widget already beats the "real" insurance provider I used in the past. Now I just offer the upsell and use that money to replace lost packages. It's so much better than having to file a claim that often doesn't pay out.

Arcane Bullshit
캐나다
앱 사용 기간 6일
2024년 10월 21일

Great customer support. Love the gifs their customer support team sends in the live chat. Easy to work with, nice feedback system for new feature requests, and setup & installation was a breeze. Highly recommend!

Accelerate Labs
미국
앱 사용 기간 14일
2024년 10월 28일

Very good customer support, fast replies and immediate action after a question. Also the upsell works really good and helps me get extra profit.

Norah Butikk
네덜란드
앱 사용 기간 7일
2024년 10월 26일

Asked to remove the "Powered By" text, and Mig helped me out within 1 minute. It got removed faster than it took to download the app :)

Luxara
네덜란드
앱 사용 기간 5일
2024년 11월 2일

Too bad this APP does not work with other discount APPs on Shopify stores.
It over rides the discounts. That unfortunately is a SHOPIFY issue in the design. Maybe Captain Shipping can get this figured out with SHOPIFY. I would gladly use the service.

Body Brazil
미국
앱 사용 기간 4일
2024년 8월 24일

Amazing App! Nearly every third person takes shipping protection which increases our AOV! Thanks for the team also for making modifications to ensure it works with our old shopify theme! Thank you also to Max!

Waagemann
독일
앱 사용 기간 3일
2024년 8월 8일

Helps great with problems and helped me with giving customers more trust

Multino
네덜란드
앱 사용 기간 6개월
2024년 9월 2일

Perfect app gives a lot of extra revenue

Bellevo
네덜란드
앱 사용 기간 7일