Captain Shipping Protection

Captain Shipping Protection

리뷰 (321)

전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 8월 10일

This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and
pay a lot and more critically the insurance premiums go into our own account.

GTXR Store
미국
앱 사용 기간 대략 5시간
답글 Captain Insure개 2022년 8월 26일

Hi, Dear GTXR,

Thank you for your patience and support.
We will ensure that the insurance widget runs smoothly, and
looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️

Your business success is our success!

Kind regards,
Captain insure Team Sunny

2023년 1월 6일에 편집됨

Calculations correct, but does not work with multi currencies. It was changing the currency symbol for the total amount in the cart. No reply to my support request. Use it with 1 currency only and seems to work fine. And be aware. Upon installation it shows up as a product: The box: This is a physical product was ticked. I did not know that. So shopify tells customers this can not be shipped to their address, so if the insurance is activated the whole cart can not be checked out. If you run a big store you are about to loose a lot of sales not knowing what is causing the problem. This kind of app developers should be banned from the platform immediately! This is not a small issue. It is stupid not to double check all settings before releasing the app.

Barista och Espresso
스웨덴
앱 사용 기간 5일
답글 Captain Insure개 2023년 1월 6일

Major Updates.
We value customer feedback and in response, the
We completed two major updates
1. the added insurance items will be digital products and will not require shipping.
2. we have made a perfect conversion of currencies to support merchants' global business!

-------------------------------------------------------------------------------------
Hi, Dear Barista och Espresso Team,

First of all, we would like to express our sincere apologies to you, We follow the value of the customer first and We will be the first to establish communication with you, and active support and service, we highly value ~

We do our best to solve 100% of the problems you mentioned. and we will ensure that the insurance weight works perfectly,
Thank you for your support as we develop and grow together.

Kind regards,
Captain insure Team Sunny

2023년 4월 21일

this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you

Karma East
오스트레일리아
앱 사용 기간 대략 2시간
2023년 3월 23일

Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.

GoldFi
미국
앱 사용 기간 27분
2023년 2월 19일

Fantastic option for those who "self insure" via the Shopify insurance. We have used a few different apps and this one by far is the easiest. Doesn't slow down checkout, or the store at all. Customer service was super quick answering a question I had as well. 10/10 recommend this app!

Mid-Atlantic Off-Roading
미국
앱 사용 기간 25분
2023년 10월 10일

I am liked ver y of solution, because solve my problem of insurance in my Shopify Store

Renner Sinerlog Store
브라질
앱 사용 기간 16분
2023년 5월 23일

A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.

Modus Performance
미국
앱 사용 기간 8분
2022년 11월 16일

Great app and great customer service. Does exactly what it describes and helped me out a lot. Thank you!

MyFlicks Home Entertainment
캐나다
앱 사용 기간 2분
2024년 11월 2일

Pelsbarn.org
미국
앱 사용 기간 11개월
2024년 11월 6일

AiroTeck
이탈리아
앱 사용 기간 7개월