Captain Shipping Protection

Captain Shipping Protection

Recenzje (321)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
10 sierpień 2022

This is the best app to use inside Shopify regarding shipping insurance, the automated way to embed it, before this we generally needed to claim from the logistics provider as well, now it gives consumers a better understanding that their purchased orders are protected and
pay a lot and more critically the insurance premiums go into our own account.

GTXR Store
Stany Zjednoczone
Około 5 godzin korzystania z aplikacji
Captain Insure odpowiedział(a) 26 sierpień 2022

Hi, Dear GTXR,

Thank you for your patience and support.
We will ensure that the insurance widget runs smoothly, and
looks perfect. Please do not hesitate to contact us with any feedback, we will be here to help you as always!❤️

Your business success is our success!

Kind regards,
Captain insure Team Sunny

Edytowano 6 styczeń 2023

Calculations correct, but does not work with multi currencies. It was changing the currency symbol for the total amount in the cart. No reply to my support request. Use it with 1 currency only and seems to work fine. And be aware. Upon installation it shows up as a product: The box: This is a physical product was ticked. I did not know that. So shopify tells customers this can not be shipped to their address, so if the insurance is activated the whole cart can not be checked out. If you run a big store you are about to loose a lot of sales not knowing what is causing the problem. This kind of app developers should be banned from the platform immediately! This is not a small issue. It is stupid not to double check all settings before releasing the app.

Barista och Espresso
Szwecja
5 dni korzystania z aplikacji
Captain Insure odpowiedział(a) 6 styczeń 2023

Major Updates.
We value customer feedback and in response, the
We completed two major updates
1. the added insurance items will be digital products and will not require shipping.
2. we have made a perfect conversion of currencies to support merchants' global business!

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Hi, Dear Barista och Espresso Team,

First of all, we would like to express our sincere apologies to you, We follow the value of the customer first and We will be the first to establish communication with you, and active support and service, we highly value ~

We do our best to solve 100% of the problems you mentioned. and we will ensure that the insurance weight works perfectly,
Thank you for your support as we develop and grow together.

Kind regards,
Captain insure Team Sunny

21 kwiecień 2023

this app works out of the box, support is fast. if you are looking to charge shipping insurance to your customers this is the app for you

Karma East
Australia
Około 2 godziny korzystania z aplikacji
23 marzec 2023

Super easy to install, excellent customer service. Now, I want to see it working with the first claim. But overall very straight forward.

GoldFi
Stany Zjednoczone
27 minut korzystania z aplikacji
19 luty 2023

Fantastic option for those who "self insure" via the Shopify insurance. We have used a few different apps and this one by far is the easiest. Doesn't slow down checkout, or the store at all. Customer service was super quick answering a question I had as well. 10/10 recommend this app!

Mid-Atlantic Off-Roading
Stany Zjednoczone
25 minut korzystania z aplikacji
10 październik 2023

I am liked ver y of solution, because solve my problem of insurance in my Shopify Store

Renner Sinerlog Store
Brazylia
16 minut korzystania z aplikacji
23 maj 2023

A+++++++ Great support, team always fix issues quickly! Very well designed app. Appreciate the service.

Modus Performance
Stany Zjednoczone
8 minut korzystania z aplikacji
16 listopad 2022

Great app and great customer service. Does exactly what it describes and helped me out a lot. Thank you!

MyFlicks Home Entertainment
Kanada
2 minuty korzystania z aplikacji
2 listopad 2024

Pelsbarn.org
Stany Zjednoczone
11 miesięcy korzystania z aplikacji
6 listopad 2024

AiroTeck
Włochy
7 miesięcy korzystania z aplikacji