Captain Shipping Protection

DO NOT USE IF YOU ADVERTISE ON GOOGLE OR IF SEO IS IMPORTANT TO YOUR BUSINESS.

Out of the blue, our business got shut down in a single day. We got delisted from Google search results, meaning people could no longer find us through organic search, and our Google Ads account got shut down.

Why? Because of this app right here. Their domain where they host their services became compromised due to them not doing their due diligence on their domain, and as a result, so did our site.

I reached out to their support, they were oblivious to what was going on. I asked them what's captaintop and they said "I don't know what that is, we are not affiliated with that."

They are, this is their domain. This is what caused havoc to ours.

Now we have a mass clean-up to even get back to what we were doing on a daily basis.

It's crazy to me that they don't do their own due diligence when it comes to keeping up with their domain and I am supposed to trust them on our store.?

NEVER AGAIN. There's absolutely NOTHING they could ever offer us to have us trust them ever again! If you choose to use them, you have read it here and you are warned.

I'll never risk our store like that again.

Unless you know code or programming and this happens to you, you are done for. The only reason I found it was going through our source code.

Fantastic support from the Captain Insure team! They were quick, helpful, and resolved my issues with ease. The app works great, and the support team made the experience even better. Highly recommend!

It works flawlessly, and the tech support responds quickly—though you might not even need them (I once asked about a feature that was right in front of me!).

Works great and a high percentage of my customers are taking advantage of it.

support is great from these guys and in terms of setting up is seems very straight forward which is great. Looks very clean as on the cart page which is great.