Extremely friendly and helpful customer service and very easy to use which is great! Thanks :)
Bubba Chew Silicone Teething Jewellery
Love Shoelace and recommend to anyone with a small business. Remarketing is vital for a successful business, and if you are not doing it right you can be throwing money away. Shoelace has been able to convert so many sales that I might have lost. Its easy to use and the staff have been very helpful!
Awesome app! Save our time and it's very cost effective!
I recommend Shoelace to everyone! It's by far the best investment we make when it comes to customer acquisition on Facebook. It's almost too easy. Customer support is first rate, too. The team are super friendly and fast. Since we started with Shoelace, within the app we've spent $6738 on Facebook ads generating revenue of $98,749 - you work out the %. Nice. :) Owen
While we had a great run with the earlier version of Shoelace, the recent upgrade has been nothing but a nightmare. Expensive, complex, difficult to use and the once great support has sadly gone amiss. Spelling mistakes and bad links in campaigns & campaigns submitted that are irrelevant and not discussed with us. We've had enough, cancelled and moved on.
I've been with Shoelace since they launched nearly three years ago. Facebook ads in general are very cost effective, but Shoelace automates and improves on all this.
Be careful when measuring ROI to compare ad spend to PROFIT, not REVENUE (most crazy-high ROI numbers use revenue). Still, even measuring only profit, our ROI is through the roof. We had a 3-month stretch where our ROI was only breaking even—profit matched ad spend—but a couple quick conversations with the Shoelace folks got things re-jiggered to make it worth our while again.
My only complaint is that any serious customization costs quite a bit, but the basic dynamic/journeys approach has been so effective, I really can't say anything bad about this. It is true set-and-forget advertising, more cost effective than Google Adwords, and a hundred times easier than managing this all by yourself.
Highly recommend for your retargeting campaigns!
Great app support team and great app.
This app has been amazing for me! Huge return on ROI and so easy to use. They have reached out several times to suggest changes to improve my ads. Wish they could help with regular ads as well!
Le Chaton Vert
Excellent app for plug-and-play facebook retargeting. The numbers don't lie, over 10500$ in sales from 330$ in ad spend, you can't beat that ROI!
Spent a pretty penny using this app and their monthly fee over the course of about 10 months and it managed to get me a grand total of ONE sale! Staggered! Expensive monthly pricing coupled with Facebook Ad spend just resulted in a waste of money. Unimpressed.