Facebook & Google Strategies

Facebook & Google Strategies

by Shoelace

Tech-enabled paid media buying with white-glove support

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    87% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
    (8)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (7)
  • 1 of 5 stars
    7% of ratings are 1 stars

All reviews

21 - 30 of 398 reviews

Conquest Maps LLC

Shoelace has done a thorough and effective job for us! It's a lot easier than setting everything up on your own. I'd highly recommend to somebody who isn't using a big agency. Solid bang for the buck.

NameBrandWigs.com

We are using Shoelace for retargeting ads, and I have found the team there to be responsive and adept in creating ads that attract the right kind of attention. They have met or exceeded our ROAS goals, so we're pleased!

SYNC Performance

We're pleased with the results and the ROAS. It's great to be able to effectively move this off of our plate.

Fair Shade

This would be a good app if I can get someone to call me back or fix the issue of not being able to log in. I was referred to this app but am wondering if I need to look into others. They never seem to respond.

Developer reply

November 12, 2019

Hey there,

Thank you for considering using Shoelace! Our team replies within 1 business day to external requests. We were able to get in touch with you during this time frame and were also able to help you log in. Please let us know if there's anything else we could assist you with at support@shoelace.com.

Team Shoelace

Sloth Outfitters

Recently signed up and so far so good. Super easy to use application for journey retargeting. And the support from the team is just stellar. Can't wait to see what else is yet to come

Findlay Hats

Shoelace has Retargetting on lockdown, and they have constantly provided us with positive results. The team works hard and simply knows what they are doing. Highly recommend them to anyone looking to improve their retargeting campaigns.

ella+mila

We have been using Shoelace for well over a year and could not be any happier. The re-targeting campaigns they setup and optimize and perfect and give us a good ROI.

We have seen it improve and add new features since we started using it as well, so we are confident that keep on improving their platform.

Cheers!

Jens Hansen

These guys are amazing - they answer any support issues very quickly and professionally and have been an important part of the success of our store - Cannot recommend highly enough!!

Ronnie Coleman Signature Series

Really great custom journey re-marketing software. An account rep will set everything up for you and advise along the way. We have seen a 4x ROI on ad spend over the period of a year with some months being in the 6-7x range. Highly recommend if you don't have an in house ads expert and or don't want to pay for one.

Amekanaafrica

Support is TERRIBLE!!! They do not answer your questions or help but are very quick to debit $80 from your account. Save your money and try a better retargeting app like RECART.

Developer reply

October 17, 2019

Hi there,

Thank you for being a valued Shoelace customer. We're sorry for the poor experience you had with us while attempting to register your second store with us. To clarify, your new account was not charged and has not been charged. We’re committed to working with you to resolve the billing misunderstanding and have reached out to you.

We pride ourselves on a response time of one business day and our customers' happiness is our #1 priority. Please reach out to support@shoelace.com if you have any other questions or concerns.

Team Shoelace