Paid Marketing by Shoelace

I have been happily using Shoelace now for close to a year.

Whilst the app itself is very good, with some recently introduced improvements, it has been the interaction with the members of the support team that has meant this app will remain installed on our site.

I was pleased with the initial onboarding process, which resulted in a customer order within 24 hours, but I've been most impressed with my ad-hoc queries along the way.

I run an SME and don't have a huge amount of time spare, but every time I ask a question, I get a meaningful answer often with numerous helpful suggestions.

Recommended.

ROAS of 8.1x, you can't want anything more than that. The customer service is always quick and helpful.

Shoelace is a great app and the people working behind the accounts have been extremely helpful. From small to big stores, they have all the resources to help you get results. No other retargeting app operates on the level they do with a hybrid between automation and in-house.

If you want great results with more time spent in other places of your business, Shoelace is the way to go.

The customer service is incredible, if you are looking for a way to boost your sales by retargettng across Facebook, Instagram, and they are now in Beta with Pinterest advertising. Very cutting edge stuff.

We have tried almost every retargeting company and service out there and have been extremely happy with not only the level of service but also the competency. It is not uncommon for one of the founders to jump on the live chat at 4am in the morning to help solve a problem or add a suggestion for a creative.

For us we sell mostly bikinis and swimwear but have been making a move to sell more Women's fashion at Bikini Luxe. Being able to retarget our customers on the other visual and social media platforms has been a very effective sales tool.

The swimwear and designer swimsuit business is extremely competitive as are most Ecommerce businesses retargeting your customers is appealing to a customer that is already way down the sales funnel and is almost ready to buy.

Candice

https://www.bikiniluxe.com
Women's Swim and Luxury Fashion

We're seeing some great results with the Shoelace journeys plan so far. The customer support team has been exceptional in getting us onboarded and troubleshooting some pesky Facebook issues in the beginning, and now we're on a roll. Retargeting is an essential component of our marketing strategy and Shoelace provides a great way to share intuitive content that resonates with our audience.

discovered Shoelace via Kit - FINALLY A SOLUTION!!! after 3 years of being online and NEVER in that time being able to figure out a data feed (constant errors, just a headache) Shoelace was able to do this for me! it was so easy, quickly installed and integrated with the Facebook pixel. Everybody that does facebook advertising should have shoelace!!!

Facebook browsers are fickle and ad fatigue is real.

I fell head over heels in love with the Journeys concept from Shoelace and I have been impressed with the amount of communication I have received as we work together to tweak and perfect our retargeting efforts.

As an entrepreneur, it is important to me that my company and online objectives be understood, and Florent, Fiona, and the rest of the team at Shoelace have gone above and beyond to listen to my stated desires and outcomes and have worked hard behind the scenes to help me meet my objectives.

I can't say enough about how pleased I have been with my experience and the end benefit is an incredible user experience for our customers.

Shoelace is a must-have app and service if you're serious about quality FB retargeting.

This is the best app on Shopify, a must install if you're getting any traffic at all!

The Shoelace team does a superb job of working with customers and soliciting feedback. The Mailchimp-Shoelace integration is a great example of how Reza and crew continue to help merchants improve and simplify their re-targeting efforts. We now have a better and more integrated approach to our e-mail campaigns, knowing that all recipients will be served a FB ad once a newsletter goes out. This really makes our job so much easier.

Shoelace have been a great value to our business. We captured an important number of sales through their retargeting. They create great and efficient campaigns. The number 1 app I would recommend to any store owner!