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The Shoelace team has been great. Responsive and easy to communicate with. Results have been great.
One of the best apps you'll ever install!
Retargeting is super important for ecommerce and shoelace makes it easy to get started.
Perfect for beginners that aren't quite sure how to set it all up and great for those that do but don't have the time.
Support is awesome too :)
Great app for getting started in retargeting. Brilliant support from a responsive team. I would love to see it do retargeting on Google Ads!
Shoelace has outperformed our own retargeting ads by a large margin. We have seen a considerable increase in online sales since implements Shoelace. Give them a try, you will not regret it.
So good, so far. Thanks for helping us to sell more playing cards.
I have been working with Shoelace for almost a year and our growth has been exponential. My account manager Waed has been wonderful to work with and pivotal to the success of our social media campaigns. I trust shoelace implicitly and I am looking forward to continue growing my business with them.
By far the best move I made with my ecommerce store. www.bellybands.com.au Installing the app has increased my revenue by double as it brings back customers who were already interested in our products. Set up was super easy, the app layout is great and the support has been outstanding. I would highly recommend it. So thankful to have found it. Great Job!
I have been partnering up with the Shoelace team as a growth marketer at my last 3 e-commerce company and they have always delivered and exceeded ROAS goals to help scale our paid social digital channel. We also add prospecting and got an increase in new customers. Our account strategist, Serra, is amazing at guiding us! It's super quick and easy to get started with a flat fee instead % on ad spend. If you are tired of your legacy ad agency give Shoelace a try.
Update, I've been working with one of their team experts. She has been very helpful and checks in with me weekly with updates and ideas to improve my ad performance. My experience has improved a lot since my last review.
I installed the app a few months ago. I have not had much success with it and I really question their reporting of the retargeting sales results. I recently asked their team to make a bid adjustment to my ads. They wrote me back: "I would suggest upgrading to our Pro plan as we've discontinued the Standard plan and are only offering very minimal support to our customers who have chosen to stay on it."
This is the first time I have asked them for any assistance since installing the app. I had no idea that my plan was discontinued or that I was no longer eligible for basic customer support. Why do they think it's okay to discontinue support for a service that I have been paying for every month? Doesn't make sense to me. They must have so many customers - they don't even care if they lose our business. Not impressed at all. Poor communication. Uninstalling it this month.
Fantastic app! Does exactly what it says it will do an the ROI is excellent so far!