Reviews (407)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
May 11, 2017

Bourbon & Boots started using ShoeLace about 6 months ago. At first it was to test Shoelace vs the incumbent Social retargeting app. We have now fully moved to Shoelace due to the ROAS financial performance. In addition to the clear financial results they are driving for our business their customer responsiveness, engagement, and support has been A+. I highly recommend Shoelace.
Rod Ford, CEO Bourbon & Boots

Bourbonandboots
United States
3 months using the app
August 10, 2017

Excellent, getting over 500% ROI so far!

Sleefs 2
United States
3 months using the app
July 17, 2016

Highly recommended!
Shoelace has an awesome team, they are ready to advice you and work day and night until you are satisfied. We've had awesome service with them.

Proud Being Gay
United States
3 months using the app
August 12, 2018

Have really been getting the right audience through shoelace. great sales :)

Custom Frenchie Store
United Kingdom
3 months using the app
May 21, 2018

Is a good simple app to use, i like how it does it all for me, cause re targeting can be a long process but it is super necessary, most days my shoelace is in positive ROAS which is all you can ask for really!

Puregem
Australia
3 months using the app
November 18, 2016

I've used Shoelace for almost 2 months and I can say it's been the best app investment I've made. I'm consistently getting over 300% return on the investment and over 15% conversions on clicks on the ads. This is the most effective ad campaign that I have. The customer service is outstanding, honest, timely, and responsive. They won't recommend spending more money unless they can show that you'll get more return for your money. Their system is very sophisticated and effective. I highly recommend them to anyone. Give them a try. You won't regret it!

Joe
www.stillberners.com

Still Berners
United States
3 months using the app
April 7, 2017

Shoelace, how do I love thee? Let me count the ways! Saves me hours of headaches on Retargeting campaigns!! Such an amazing app!

Strictly Viral
United States
3 months using the app
July 26, 2017

Already brought in a couple extra hundred dollars in just a few days and was super simple to setup. Support has been fast to help with any issues as well. Definitely loving the app so far!

Catlover365
United States
3 months using the app
Edited March 3, 2023

This company, once a resource to small businesses, changed their business model. Shoelace is not a good partner for a small businesses. We worked with them for 5 years before we parted ways. Pay attention to the reviews that all say the same thing: they once were a solid partner, and now they aren't. Be well.

Always Fits
United States
Over 4 years using the app
November 16, 2015

Very user friendly and thoughtful app! Great for non-technical store owners like myself.

Bold Betties
United States
2 months using the app