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Very helpful. Allowed me to create pages as I really wanted them to be.
Amazing customer service and really easy to use.
This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!
Thank you for your review! We really appreciate it.
Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to support@getshogun.com! We'd love to hear it.
Karl | Team Lead, Technical Support
Easy to use, but the real reason for the 5 stars is the customer service. Always quick to reply, and always helpful. I've always left a chat with my issues solved. Can't beat that.
Thank you for your kind words! Really appreciate you taking the time out of your day to leave this review. :)
Karl | Manager, Technical Support
This app is amazing, does exactly what it should. Once you know how to use it, it's pretty simple and if there's ever a question it's great to know that customer service is always available. Their customer service is excellent, proactive and fast to reply.
Really amazing app! We couldn't have launched our new site as quickly and efficiently without Shogun. Love these guys!
At a time where we had to get a new site up quickly and professionally, Shogun was the product we chose for our website and it got the job done quickly and easily!
Interface is easy to use and intuitive, they provided answers whenever we needed them and were always quick to reply.
I recommend highly!
I used this app for all our stores layout and it is a unique experiences. It would be great if it can centralise all the content with multiple languages.
Great talking to the team last week. Really excited to be working with you on some of these advanced features. Our new syncing feature should solve a lot of this pain point. Feedback on a stronger content management feature set and integration with a translation/localization solution is noted. Reach to me anytime, I think Finbarr gave you my email address. Thanks again for your business :) - Nick (Cofounder, Shogun)
Made our plan obsolete without notification. Doubled the cost to just maintain the number of pages we went through the hassle of designing with the app - not trustworthy and not worth $299 / month.
-----UPDATE - Feb 14, 2024-----
Hi there, Brian. I see you updated the review to a 1 star and I apologize for the trouble that has led to this feedback.
I was looking at your account and I see it it still subscribed to our old/legacy plan. I think there is some misunderstanding here. Yes, the plan is old and legacy, and yes, it has been deprecated, but you are free to be on this plan while the app is installed and the plan isn't upgraded to downgraded.
We are not forcing you to change or upgrade to any other plan at all.
Your account, pages, and data are still there and nothing has changed. We have introduced new solutions such as A/B test, Targeted Experiences, etc, and thus the pricing for the new plan, but you can continue to be on the old/legacy plan.
Apologies for any misunderstanding here. I have reached out via email to discuss this further in case I am missing something and I'd appreciate it if you could reply back to me.
Thanks.
Sweetan | Client Services
Shogun
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Thank you so much for leaving us a review, Brian! 😊
We are very happy to hear that you are having a great experience with Shogun and our support team. Thank you for the feedback.
I'll be sure to share your kind words with Andre and the support team.
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun Page Builder
Easy to use tool for creating quick and effective landing pages. Definitely recommend.