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customer support at shogun is amazing. you dont need any coding experience to build your entire website!
This has made the shop design so easy and flexible. I highly recommend this app for design! Really helped a lot for our shops. You can also duplicate to another shop!
I lost hours of work with this buggy software. I made some edits on the page, clicked saved then publish then viewed the live page and none of the edits I made appeared on the page. I then made sure to click save then publish again several times and everytime I did that it displays that the page is published but it's still not showing in the live page. When I exit out of the page I am editing then entered again, everything that I made in the last few hours were gone.
UPDATED: Dr. Bakhtiar- the engineering team isolated the issue, and this is now fixed. Again, apologies for the inconvenience. We are happy to provide a refund as our way of showing our gratitude. Thank you.
Dr. Bakhtiar- first of all, I want to extend deep apologies here, I am sure that is an incredibly frustrating experience. Our engineering team has been combing over the code and attempting to replicate the error. It seems only you and one other client had an issue here (still unacceptable). We are on top of it. Our support team should be in touch as well, but please do let us know if there is anything we can do to amend this experience. Thank you for your patience. - Nick (Cofounder, Shogun)
App works really well. Sometimes I can struggle to figure something out but the communication with the tech team has been so great that it always gets resolved the same day
Thanks for the review! Definitely can be a bit of a learning curve but I am really happy to hear that communication with the tech team has been a positive experience :) I'll certainly pass your comments along.
Kalen | Team Lead, Support
Shogun Page Builder
Amazing customer service and very user-friendly - would definitely recommend for anyone looking to easily edit their site pages!
Thanks for the review. I'm glad to hear that you are having a great experience with Shogun.
We appreciate the recommendation.
Sweetan | Team Lead | Support
Shogun Page Builder is great! Sometimes when I drag and drop to rearrange, it will glitch and I'll have to redo it. But, they have an undo button so that helps!
Definitely solved a big issue for me. I really wanted to change the layout of product pages so that we could do a proper sell on the same page that people purchase. Doing so has greatly improved our conversion rate and we couldn't have done that without an app like this (check out eatlikeachief.com if you want to see our product pages). It's easy to use and support has been good too.
Thank you very much Justin! Really glad to hear you saw an increase in conversion rate. We're going to be releasing some conversion rate optimization tools next month. Stay tuned. Thank you for your business. - Nick (Cofounder, Shogun)
Amazing app backed with awesome fast service. With this app we can achieve beautifully designed pages within our Shopify store. I highly recommend Shogun.
Great app. The page builder function is very useful for responsively designing templated pages we wanted.
If you care about ranking on the search engines do not use this product. The code slows down your site to a crawl. I was ranking #1 on Google on all 4 of my target keywords. After a few weeks of adding the code to my site the rankings dropped off completely. This product cost me hundreds of thousands of dollars in sales. It took me a while to figure out what was the cause, but I had my developer remove the ShoGun code and I started ranking again within a week or two. DO NOT USE THIS APP. It's great for A/B testing and making quick website changes, but it will kill your chances of ranking in organic search. I repeat stay away. I asked their developers and they said it was SEO friendly, but it clearly was not.
Hey David,
I'm really sorry to hear that you've had this experience with Shogun Page Builder. We know that SEO, search ranking, and site speed are important metrics in growing your business. Given what you've said about what changed on your website, I too would have questions.
We would be thrilled to have the opportunity to make things right. We don't have a full understanding of the issue just yet, but we would appreciate the chance to jump on the phone and learn more.
We've sent an email your way and I spoke with Leslie on the phone and left a number I can be reached at directly. Feel free to give me a call anytime. Would love to hear from you.
Kalen | Team Lead, Support
Shogun Page Builder