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Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.
Thank you for taking the time and leaving us a review, Erik.
Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡
Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun Page Builder
Great app and the support team are out of this world!!
This app is great! I have been creating my website with Shogun and have so many customization options. And the support has been amazing, whenever I have an issue the support team helps me figure everything out with videos and screenshots.
Glad to hear that you are finding value from Shogun and that the team could help you out when you needed us! Thank you for your review. :D
Let us know if there is anything else that we can help you with!
Karl | Team Lead, Technical Support
I am relatively new to this app. So far so good! The only thing I don't like is that I have to login to the app in order for my chat status to show "online."
Amazed at the quality of service here. I wrote in with a simple question and not only did they answer it - support identified a number of issues with my page that I didn't recognise, made videos showing me how to fix it, and also 'saved' the fixes so I could easily access and implement them myself. Very happy with the service and the customisability is much higher than Zipify.
Thank you! This review is so awesome and I am looking forward to passing this onto Jopeel and the rest of the company. We like to share positive reviews with the whole company to celebrate the positivity. Let us know if there is anything else that we can help you with!
Karl
Team Lead, Technical Support
Shogun's support from Justine and Joe has been very valuable, detailed and quick, always had an answer on the day.
Hello there, Lucie! Thank you so much for the review. 🙂
I am really glad to hear that Justine and Joe were quick to help and answer your questions. I'll be happy to share your feedback with them.
Please let us know if there's anything we can help with.
Sweetan | Team Lead | Support
Shogun Page Builder
Shogun is a game changer! Rather than having to go through my developers for every change, now I can put up professional landing pages in minutes. It's so easy and the pages automatically fit with the look and feel of my site. My testing and promotions are now so much easier to run. Highly recommend.
Great if you have an eye for design
The app is awesome, and the support staff is even better. They respond quickly and fix any issue.
Thanks!
Rhys was really helpful and quick at fixing my issues I was having with our site. He was very clear and the steps he used to show me how to fix the issues were very quick and simple! I can now get our site made quicker now! Thank you
Hi there, Sarah! Thanks for leaving us a review. We greatly appreciate this.
I am happy to hear that Rhys was able to help resolve the issues with clear steps in a timely manner. I'll be sure to share your kind words with him.
We are always here to assist you should you bump into any issues or have any other questions.
Thanks!
Sweetan | Client Services
Shogun Page Builder