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Amazing customer service!
Hi, Bruno.
Thank you for leaving us a review and sharing your love. Our support team is glad to hear about your experience and we'll look forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify
Thanks for taking the time and leaving us a review, Victoria.
We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Best
Hi there, Thank you so much for sharing the feedback in the form of this review.
We greatly appreciate your love and support. 😊
Sweetan | Client Services
Shogun
Easy to use for someone that doesn't know how to build a website. Helpful when I had an issue with my website.
Hi there! Thank you so much for leaving us a review.
We are super glad to hear that you are finding Shogun to be easy to use and helpful. Thanks for sharing the feedback.
Our team is always available to assist should you bump into any issues. We'll look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder
I Like the app, It has help me to build most of my website. Focused on visual building and non-code users I can say that this is pretty much what we needed from the beginning. I would appreciate the inclusion of more features in the future as always.
Thank you so much for sharing your honest feedback and leaving us a review. /
We are super glad to hear that you like our app and that it has helped to build the website. We understand that a no-code solution is super useful and we did design the app while keeping those requirements in mind.
Our team is working on a lot of exciting features and we will be happy to share an update as they get released.
Please let us know if there is anything else we can help you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Customer service was great and they responded quickly too. I had a question about the image sizes for my landing page and James not only explained in detail what my issue was and how to correct it, he also made a video showing me all of the steps that I needed in order for the images to show correctly on mobile and desktop. Customer service is a lost art. I'm glad that's not the case for this company. Thanks again for your help!
Thank you so much for taking the time and leaving us a review and sharing your feedback, Michael.
James is indeed awesome and I am so glad to hear that he could help resolve the issue while also recording a video with the steps. We pride ourselves when it comes to offering exceptional support and we will look forward to assisting you again in the future. 😊
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
This is a great app. Also anytime there's an issue (not because of the app but something missing on our end), the support team is really quick to respond, identify the issue quickly and provide a solution. Thank you, James for your support today!
Cheers.
Thanks for taking the time and leaving us a review, Monica.
I am super glad to hear that you are finding Shogun to be a great fit for your requirements. Our support team is always available and happy to assist you. I will surely share the feedback with James.
Please let us know if there is anything else we can assist you with in the future. 😊
Sweetan | Client Services
Shogun Page Builder
Great service and super speedy response time. Any time I have a query on how something works, or why something is not working the way I thought it would, the customer service is so clear and concise. Sweetan over the past week in particular has been been consistently helpful over numerous questions.
Hi there, Michaela. Thanks for sharing your feedback in the form of this review.
It was great to communicate with you and I am happy to hear that I was able to help and answer the questions for you. 😊
I am also happy to hear that your experience with Shogun has been such a wonderful one. We are always here to assist you and will look forward hear back from you again.
Thanks for your support. 🫶
Sweetan | Client Services
Shogun Page Builder
From the standpoint of a developed business with hundreds of pages and 3 stores, Shogun is great. We can build pages and tailor them to any device and sync pages across all of our stores. Before this I was hand coding front end stuff with CSS and HTML which is a grueling and cumbersome task in comparison.
Support is fast and helpful, though we rarely need it.
There is only 1 bug that remains to be fixed since I started using it a year ago, but I consider it a nuance of a very robust backend/ behind-the-scenes system.
Also, the "equalize column heights" feature has always been a bit buggy and sometimes stretches your page into infiniti, and as you scroll to try and catch up the problem worsens, not unlike a dog chasing its tail, if the dog's body kept stretching at a function of the speed at which he is chasing it.
Hi there! Thank you so much for taking the time and leaving us a review.
This really means a lot and we are super glad to hear that Shogun has been great for your requirements for a developed business with so many pages across 3 stores. We are also happy to hear that the Sync feature has been so helpful. Thank you so much for sharing your honest feedback.
Our support team is always here to assist and answer any questions or clear any doubts you may have. 😊
Also, we are sorry to hear about the inconvenience with the column element's setting. This is something we have taken note of and our team will be ensuring that you don't run into issues with any of the features or elements. We value your feedback as it helps us to improve the app and your experience. We'll be happy to share an update as our team looks into this.
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
Great support and service! Justine has been a great help and would recommend Shogun and their support team. Thanks!
Thank you so much for leaving us a review, Ann.
I am happy to hear that Justine was able to help. I have shared the feedback with her and the entire support team.
Thanks for your honest recommendation, we appreciate your continued support and will look forward to assisting you again. 😊
Sweetan | Client Services
Shogun Page Builder