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Shogun is a super easy platform to navigate and help bring your brand to life, while elevating it to another degree. The support team are uber responsive and beyond diligent. Justine, James and Adam have been wonderful and very clear in their communication making the web design process a lot breezier than I've ever found it before.
We are excited to hear about your amazing experience with Shogun. Thank you so much for sharing your feedback with us as it helps us to continue improving Shogun and your experience.
Happy to hear that our support team, especially, Justine, James, and Adam were able to assist you. I'll be sure to forward this message to them and to the entire support team.
Let us know if there's anything else we can help with, again.
Sweetan | Team Lead | Support
Shogun Page Builder
Love this app. Super user-friendly, it has been perfect to help us out to design more pages in our website.
Also, the customer service is really good.
This app has been a huge boon, due to the limitations of even paid theme home pages. I use it for two sites and am constantly complimented on how they look. And the page loads fast, despite a ton of images. Support is amazing; quick response and solved my issues in no time!
Thank you for taking the time out of your day to leave us a review! So happy to hear that Shogun could help you build sites that you're proud of!
Karl | Team Lead, Technical Support
Incredible app! Total game-changer, allows for simple drag-and-drop elements to make a Shopify website into something beautiful. No coding necessary. Amazing customer service. Nick and Jill always get back to me in 24 hours and are very good communicators! Would absolutely recommend!
I have been using this app for 6 months and have built 4 websites with it so far. I absolutely love it. When you are lucky enough to get the chat feature randomly it is SOOOO helpful. Andre is my absolute favorite support person and can figure anything out to help me quickly. He has assisted me with all 4 sites so far and knows the system like the back of his hand which isn't always the case with most support techs. Thank you!
Hi there! We greatly appreciate your love for Shogun. Thanks for leaving us a review.
We are super proud to serve you and help you with 4 stores. Thanks for your support. Andre indeed is awesome and I am glad to hear that he could help with all 4 stores. I'll surely pass along your feedback to him and the support team.
Let us know if there's anything we can help with in the future.
Sweetan | Manager | Support
Shogun Page Builder
Extremely useful app - allows to make quick changes whenever i want with no coding needed. Support is excellent.
We use Shogun to help us easily create landing pages, blog posts, and additions to other pages. This app lets you accomplish so much without having to hire a developer.
We've had a couple questions here or there, and the customer service provided has been wonderful. We usually get an answer in less than 24 hours, and any issues we're having are addressed. Jana usually handles our questions, and has been a joy to work with!
Easy to build pages because the user experience and the interface is amazing. Customer service is also 10/10 and super fast to respond! :)
Thank you for leaving us a review! 😊
It was good to communicate with you earlier, Brooke. I'm glad to hear that you are having such an amazing experience with Shogun and 10/10 for our support team means a lot. We are always available to assist and answer any questions for you.
Sweetan | Team Lead | Support
Shogun Page Builder
Great app, easy to use and learn. Support is super responsive and helpful. Nothing worse than getting stuck on an issue and waiting days for resolution, Shogun support is on it fast with solutions so we can move on with our projects.
Thank you so much for sharing your honest feedback and leaving us a review.
I am happy to hear about your experience with Shogun and our support team. We understand it can delay projects when you are stuck on an issue and a resolution. Our support team is available 24/7 and we try our best to help resolve and answer the questions as soon as possible.
Please let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Love the app, love the support. Very happy to recommend.
I needed help at 9am UK time, and i had an answer within 5minutes. Really helpful.
Thank you so much for the review! 🎉
We are excited and super glad to hear that you are having a great experience with Shogun and the support team. We'll always look forward to assisting you and answering the questions in double-quick times. ☺
Thank you so much for the recommendation.
Sweetan | Team Lead | Support
Shogun Page Builder