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The app itself design wise works well for what I need. But I gave it a lower rating because it takes forever to load for me. I've tried clearing out my cache and still it takes over 5 minutes for it to load for me to just be able to edit. It's super annoying to say the least.
Hey there, Malisha! Thank you so much for leaving us a review and sharing your feedback.
We are happy to hear that you have been finding Shogun perfect for your requirements. However, we apologize for the inconvenience with respect to the issues you reported. I was taking a look at your account and while I wasn't able to reproduce the issues, I'll be more than happy to look into this for you and resolve this.
My colleague, Justine has reached out to you via email to learn more about this so that we can analyze the root cause for you. If you could reply back to us and help us with more information, we'll be glad to assist you at the earliest.
Thank you so much for your support. 😊
Sweetan | Client Services
Shogun Page Builder
The absolute best app with the most helpful customer service ever! Have been in contact with multiple people from Shogun and they have all been incredibly helpful! This app is 100% worth it and we could not have built our store without their help, thank you so much!
Thank you so much! I'll be sure to let James know that you left such an awesome review. Glad to hear that Shogun has helped you so much! Please do let us know if we can help with anything else. :)
Karl | Team Lead, Technical Support
I used Shogun to create my new landing pages to boost conversions. I love Shogun, it's amazaing tool!
This page builder app has been a great help in creating sharp looking custom pages for our Ecomm site - doesn't have the typical "template" look. Customer service with questions is very prompt and helpful. Love the app!
Shogun has been an incredible tool for our company to create and share visually pleasing content with our customers and followers. Very easy to use interface that delivers an excellent final product!
This app is amazing!
I can fully customize the layout of my store without having to know any coding. I really love this app! well worth every penny!
I used Shogun Page Builder to build my site on Shopify and it's been really great so far. The thing I like the most though is their support team. They help by committee, so it's usually someone different answering every time, but the amazing part about it is they're able to respond far quicker than any other app that I've used so far. Really impressed!
I used Shogun Page builder to create a more unique home page. And they deliver, where I can easily manipulate the home page. The customer service team are true champions.
Shogun is a good tool for someone who has less standardied needs, but is not fully a developer. You dont need to be a developer or have a technical background to use shogun, but there is a learning curve. Once you get over it, it's ok to use and gives your shopify site more versatility.
Helpdesk is a mixed bag though- some times they seem to be very good at service at other times they seem rather nonchalant.
So, apparently my Shogun does not work because Shogun is not compatible with Shopify free themes. Do consider twice beforeyou use Shogun on a free theme. We were supposed to launch a few days ago and basically had eveyrthing in place, only to realize that Shogun is not compatible. Their development team will tell you that they can't give you an ETA and then when you message them, they will be "away". this is for paying customers. I am on the $99 plan. thanks
It is with great frustration and disappointment that I write this review. I used Shogun because the marketing videos seemed good, but when it comes to actually using it, shogun is 1. not user friendly, 2. functionalities are rigid . I signed up for the $99 plan, which includes live chat support. the live chat support replies fast BUT advice is inconsistent depending on the support staff helping you. I literally have different people telling me OPPOSITE things to do. and then, they also like to just show you standard links from their help page (Which i have already read and tried, and it doesnt work. that's why im asking for help on live support). they dont seem to want to help you look into the problem. generally feel quite annoyed and frustrated. The best example in point is when I tried to build internal anchor links. I literally WASTED 3 HOURS because they all tell me different things and shogun is just REALLY REALLY REALLY BAD. it's quite badly made if you ask me to be honest. their value proposition that it is so easy drag and drop, is really not, UNLESS, you just want a very simple landing page with maybe one button, shogun would work great. but if that's the case, why not just use a free shopify template?
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the shogun code is just particularly bad if you are trying to do anything other than a normal one button landing page with no anchors. which you should just use a normal free template on shopify or if you want to pay out of the sandbox. shogun;s value prop that you can have more bespoke functions is moot since their code is not even properly set up and filled with errors.
Sorry to hear about the negative experience here. Just connected with our support team member who was helping out, sounds like you ran into some issues creating anchors. I've reached out personally, and also flagged this for technical support to look into. Please keep in contact, and we'll work to get this sorted for you. Thank you. - Nick (Cofounder, Shogun)
Excellent application, it allows you to create 100% customized sites. The support service is also excellent, they respond quickly and try to solve any problems you encounter. Really recommended.
I'm glad you've been able to 100% customize your site using Page Builder. We always try and respond as quickly as we can! I'll pass along your comments to the support team =)
Kalen | Team Lead, Support
Shogun Page Builder