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The app is easy to use and the support team is great. I had a small problem when I first started and Sweetan solved it immediately. I highly recommend Shogun!
Thank you for your review! Glad to hear that Sweetan could help you out, will be sure to let him know you left such a nice review!
Karl | Team Lead, Technical Support
Amazing support and very easy to use. Quick responses if you have any questions. Love this company.
It's imperative that they ditch the 'Free Plan' option. It allows you to build pages without limit but it's useless because you can't actually do anything practical with them. As someone else mentioned it's like a game with no practical use. It's clearly a crude marketing ploy to lull you into doing so much set up work that when it's time to press go, there's nothing you can do. Lots of time wasted and the minimum cost is too restrictive for small businesses. Cheers lads.
-UPDATE-
25th July 2023.
HI again, Peter and Mattie. I see you haven't used our app in a while and I haven't heard back from you. I wanted to check here if everything is working fine and if it was possible to reply back to me via email.
Thanks!
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-UPDATE-
22nd June 2023
Hi again, Peter and Mattie!
Thanks for writing back to me, Mattie. I appreciate the feedback you shared. It was good to communicate with you and we'll look forward to turning this negative experience into a positive one.
Myself and the support team is available to answer any questions you may have and we'll look forward to hearing back from you as you explore our app further.
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-UPDATE-
19th June 2023
Hey, Peter, it looks like I spoke to the store owner, and we'd be happy to connect with the individual/user on the account who did use the app so that we can understand the concerns better and assist you further.
I have reached out via email and will appreciate it if you could reply back to me.
Thanks!
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Hi, Peter! We appreciate the feedback.
I apologize if you feel the Free plan isn't practical or wasn't useful. I also appreciate you going through the other feedback. The free plan is a way to test the app and get a feel for the editor before you can decide to try and test more options and access more elements. The free does allow you to access pages and it comes with the ability to publish 1 page.
We also offer a further 10 days of the free trial on our paid plans. You can start the trial and explore the app and the elements further.
Having said that, I apologize for the inconvenience and I have reached out via email to understand the use case and answer the questions further.
Thanks and I'll be looking out for a reply via email
Sweetan | Client Services
Shogun Page Builder
Shogun is the perfect tool for anyone looking to quickly and easily create beautiful, professional pages for their store. With amazing customer service that is always willing to help, Shogun makes it easy to get the most out of their product. Whether you're just getting started or are looking to take your page design to the next level, Shogun is the perfect tool for you. Now let me tell you why: The customer service is amazing. The plan I was on, gave me 24/7 chat support. I never realized what a great value it was until I needed it! I get responses in as little as a couple of minutes, every time. I've had several questions throughout my journey and the team was more than happy to help. Not only did they answer my questions, but they took the time to explain things in detail and even provided a personalized recording for me, along with some additional resources so I could learn more about specific features. The product is constantly being updated with new features and improvements, while it's easy to use, I'm finding out that I'm just now scratching the surface of what it possible. Just last week, they added a custom templates section and released some major updates that allow you to animate web elements. So if there's something you want Shogun to do, just request it and chances are good that it'll be added in a future update. In short, Shogun is an incredibly powerful page builder with amazing customer service. Most importantly, it's a company that puts its customers first. If you're looking to create professional pages for your store quickly and easily, Shogun is the perfect tool for you. Thank you, Andre, Monique, Mara, Karl, Sweetan, Justine, and the rest of the Shogun team for going the extra mile for me! You guys are amazing!
WOW! Thank you so much for this review. I'm so happy to hear that you are enjoying using the app and that our support team has been there to help you when you need it. We really appreciate your kind words and I am excited to share your awesome review with our team.
Thank you for your review, and please do let us know if there is ever anything else that we can help you with!!
Karl | Manager, Technical Support
Excellent service from Shogun support team, with a super fast and helpful response from James. Many thanks!
Hey there, Bronya! Thanks for the review.
We are extremely happy to hear about your positive experience with Shogun and our support team. I'll be sure to share the kind words with James and our support team.
Please don't hesitate to write back to us if you bump into any issues or have any questions.
Sweetan | Client Services
Shogun Page Builder
I enjoy the prompt response to questions about navigating Shogun especially since I am not a developer nor do I have a clue about it. I got the answer I needed quickly and it was a thorough response. I highly recommend
Hey there! Thanks for the review.
We are happy to hear that you are having a good experience with Shogun and our support. We sincerely appreciate the recommendation and look forward to assisting you again.
Sweetan | Team Lead | Support
Shogun Page Builder
I used this app to help me build custom pages in Shopify without touching code. Its a drag and drop solution for non technical people. The customer support is fast and reliable. Highly recommend.
Thank you very much for the positive review. We appreciate your advocacy. Reach out anytime. - Nick (Cofounder, Shogun)
The page builder itself is really easy to use and the support team is fast to response when we have had any problems.
We greatly appreciate the feedback and the review! Thank you so much.
We are glad to hear that Shogun has been easy to use as we designed the app to be easy to use. Your kind words motivate us to continuously improve your experience with the app and our support team.
We'll look forward to assisting you again. :)
Sweetan | Manager | Support
Shogun Page Builder
Great experience overall! So many useful features at a good price. Definitely helped me enhance a few of my brands pages.
Thanks for leaving us a review, Harrison! 🤩
It was great to communicate with you earlier and I wanted to thank you for sharing your feedback with us. We are super glad to hear that you are having a wonderful experience with Shogun and that the features are useful. We are continuously working on adding more features for you. 😊
Please do let us know if we can assist you with anything else in the future.
Sweetan | Client Services
Shogun Page Builder
I love Sweetan and his way of solving problems. I recommend the app even if there are parts which need to be improved. It should be a way to be able to use and work the app from phone too. this is one major task to be improved.
Hey there, Cristina! Thanks a lot for leaving us a review. 🫶
It is always great to communicate with you and I am happy to hear that I could help resolve the issues for you, along with my team.
We appreciate the recommendation and the feedback. I have shared your suggestion/requirements with the team so that we can continue to improve Shogun.
Thank you so much for all your love and support. 😊
Sweetan | Client Services
Shogun Page Builder