Shogun – Landing Page Builder

Great product, great customer service!

Customer Support was extremely helpful.

Prompt, professional, and personable.

So far so good; really helpful tool in creating attractive pages (About, FAQ) you'd think would be included in a $180 Shopify theme. Excellent, insanely fast customer service. Jill fixed a small issue I was having two minutes after I asked. Highly recommended!

When I had a problem using the app, I contacted them and they responded within an hour. After that, I was able to use it smoothly and it was very helpful!

Here's the thing. I'm cruising along buildin' ma' pages, loving the app, when about midnight on Saturday rolls around and I get this mysterious Shopify error message inside Shogun's page builder. The kind where I'm at a stand still and can't publish pages. I'm NOT a developer so I go through the usual amateur motions of flailing my way around google trying to figure out what could be happening as panic sets in. I try Shopify support and wait for an hour in a que (#78..). Very nice guy says he'll pass it on to the developer. I'm think: yeah, right (cynical, i know).

I give up, write an SOS email to Shogun support and figure I'll just sleep on it ...hoping against hope I won't be jolted awake by nightmares of catastrophic failure (i.e. cyber weekend is coming and i got no storefront). Oh, and I'm already writing off Sunday cuz no way I'm gonna hear back, right?

No sooner than I set my toothbrush down than I get a...get this...I get a PHONE CALL...from a strange number. I'm like, no, it can't be. I pick up. "Hey, it's Nick from Shogun - saw your email and figured you were working late, too..." whaaaaat?

A super-calm and professional Nick explains that they were working on a new feature and it was causing this error and they'd have it fixed by morning. BOOM.

Lights out. Slept like a baby.

Since then, I've needed support a few times and I gotta' say it feels good to know there's an open line to Shogun's team.

Moral of the story?

Not a developer? Need waaay better Shopify pages...AND sleep at night? Shogun.

:)
D

Shoguns page builder was easy to use and beautiful on my website. Their customer support system was top-notch. The app is an overall hit- especially for e-com brands that want to take their store to the next level (where a theme might be too simple).

helped me showcase my website in a unique manner with all the features they offer all under one roof. would recommend

Absolutely stellar app, especially for someone new trying to figure it out. I was trying to make simple edits to my pages for months, but I couldn't implement them till I used to the app. It makes the whole process so much easier and intuitive, even if you have no coding experience (like me!).

And the customer service is fantastic. I pestered them with innumerable minor questions and they were quick to respond.

I amusing this app to create blog pages. They look far superior to the native Shopify blog pages. I needed some help with the initial setting up and Sweetan was great in not only providing guidance but also jumping in and fixing some issues. Early days, but this looks a great solution

We wanted to create better looking product landing pages on Shopify and Shogun is definitely the way to go. I'm still in the trial mode testing things out but so far I can say it's a solid page builder with helpful features.
The biggest PLUS I have to mention is their customer service... WOW!!! I haven't experienced such a quick and dedicated service in a long time!
I had to bug them with quite a few things already and found a couple changes to functionality I will suggest to them, but they did their homework for sure *thumbs up*