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I'm writing this review for a shogun technical support employee. Lynsey Cawdle helped me when a developer screwed up the whole store. Lynsey fixed the issue within 20 minutes. Excellent job.
Hello there, Devon!
We are super happy to hear that Lynsey could help resolve the issue for your store. 20 minutes is super fast.
Thank you so much for the feedback and the review. It really means a lot.
I'll be sharing this with her and our entire team. Please let us know if there's anything else we can help you with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Finbarr and Nick have helped us numerous times with our site, nothing is too much trouble for them. Brilliant app, even better staff. 5 Stars
Great builder! Can't imagine my site without it!
Wow Shogun is a complete game-changer, I have launched many websites but none comes close to the one we built in Shogun. Incredible customization and the support is 2nd to none. Most highly recommended page builder.
Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.
Hi Jessie,
I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you.
The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you.
Looking forward to hearing from you.
Karl | Team Lead, Technical Support
Great App / Add-On to our Shopify store. It lets us create pages in several minutes without coding (but if you want you can add custom code snippets).
Really beautiful new interface, clean and fund and easy!!
Nice team and support!
Shogun is an excellent app overall, with outstanding customer support. It is a must-have if you want to create, duplicate and manage non-generic landing pages.
The only things that still need a bit of work (based on our experience) are:
•The mobile viewport simulator isn't always 100% accurate, so make sure you test your landing pages on a range of smartphones before launching.
•The HTML snippet editor flags up coding mistakes in a way which is too obtrusive, and which you can't simply click away.
•The implementation of headers with a video background could be more intuitive.
However, notwithstanding these relatively minor issues, Shogun is still an essential piece of software.
This page builder has allowed us to customise our website way beyond our themes ability with almost no need for a developer. It's easy to use and they have fantastic customer support.
Shogun is a fantastic tool to build landing pages and their live chat is top-notch. Rhys kindly and clearly walked me through some steps to achieve my goal. Really appreciate your work!
Hi there, Thank you so much for your review.
We are super glad to hear about your positive experience with Shogun. I'll be sure to forward your kind words to Rhys and our support team.
Please let us know if there's anything else we can help you with.
Sweetan | Team Lead | Support
Shogun Page Builder
Great app & even better support team. Whenever running into a question or problem during designing pages they are a chat away from finding a solution for you!
Thank you! Really appreciate the kind words and I'm happy to hear that the team could help you out - I'll be sure to pass this onto the team.
Karl | Team Lead, Technical Support