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I do like the app however it is at times clunky - however, my experience with Mara on support was fantastic as she was very quick at resolving my problem!
Thanks for sharing your feedback and leaving us a review, Bill!
I am glad to hear that Mara was quick to resolve the issue for you. I'll share this with our entire team. Thanks!
I also wanted to apologize for the experience with the app not being up to mark. I see that Mara suggested clearing a few things on the browser side and we'd like to know if that helped. In case the issue persists or you have any other questions, please do let us know. 🙂
Sweetan | Manager | Support
Shogun Page Builder
Excellent customer service from Rhys - resolved my issue completely and promptly. Very helpful service.
I've given it 4 stars as it doesn't always integrate with all other plugins but on the whole fantastic.
Hey there, Helen! Thank you so much for leaving us this review and sharing your feedback with us. It means a lot.
I have shared the kind words with Rhys and I am glad he could help. We have also made a note of your requirements when it comes to integrations and as our team works to add more of them, we'll be glad to reach out with an update.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder
Exceptional customer service. Fast response. The app could work on customizability and in my experience has been quite slow. Other than that, does everything you need!
Hi! Thank you so much for taking time out of your day to post this review! Glad to hear that our support team could help you out! We will be sure to log any feedback that you have already given us on the customization options of Shogun, if you have any other feedback, please feel free to pass it on and we will make sure it gets to the right teams.
Karl
Team Lead, Technical Support
Been using Shogun for a year now and it has proven to be a very helpful tool for our store. On the odd occasion I have had an issue with something their support has been extremely responsive and had a solution available. Typically I hear back from them in a matter of hours regardless of the time of day I reach out. These guys have it together!
Thank you so much for your review! Glad to hear that support could help you out!
I hope that someday we can earn that extra star from you!
Let us know if we can help you with anything!
Karl | Team Lead, Technical Support
Great Customer Support! Fast and helpful. Charles is a RockStar!
Nice App as well.................
Appreciate the comments! I'll definitely pass along the compliment to Charles. Please let us know if there is anything more we can do to turn that 4 star review into a 5 star! We're always looking for ways to improve :)
Kalen | Team Lead, Support
Shogun Page Builder
Really good app for getting a custom feel for your pages. The "Blocks" give creative ideas and things soon begin slotting into place, plus there's plenty of guides on how to use the app.
Does have the odd bug for me, where the odd page does glitch a little, but this is v.minor.
I used this app to build my website pages along with my blog. It is a really great concept executed extremely well. Definitely a great choice for anyone looking to build a simple website. It is really easy to use, even for someone with zero experience in web design.
Their staff has been really responsive and super helpful.
Sometimes I find it time-consuming to center or line up my 'sections'. Ideally, it would be easier to drag and drop them anywhere, without having to create a bunch of sections and columns.
That's honestly my only criticism- if I absolutely had to pick one. I truly enjoy this page-builder- it entirely changed my website. Definitely recommend.
We've been using Shogun for 3 years and we have always found it easy to use and the support is really quick and helpful!
Thank you for your review! Glad to hear that the team could help you out!
Karl | Team Lead, Technical Support
A very powerful app that allows you to create beautiful landing pages. Highly responsive technical support.
So glad to hear that you've had a good experience. Please just let us know if there is anything we can do to change your 4-star review to a 5-star one :)
Kalen | Team Lead, Support
Shogun Page Builder
www.SAFAYA.de the creative team is very Happy with Shogun :) we love it