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The landing page building works good. My issue is with the support and lack of transparency in fixing glitches and issues with the landing pages.
I reported a glitch in Jan 2024 (the team at shogun confirmed) which was affecting the conversion rate of my landing pages (variant buttons hover / focus / active style).
The support team kept saying "it is on the roadmap to fix" but now in July 2024, ...
Hi there, Thanks for leaving us a review and sharing your feedback.
I am sorry to hear that you did not have a good experience with our team. We always strive to offer our ...
Once you use Shogun you're locked in. They have repeatedly changed features and changed their pricing which results in broken pages, missing features that we once had, and difficulties site wide. Customer support is slow to respond. You guys suck.
Hi there!
Thanks for leaving your feedback with us. While we change our plans' pricing and add new features, necessitating shuffling features to different plans, we never ...
Great builder, I had some issues, but ultimately Leah from their success team help solved them.
Hi there, Thank you so much for leaving us a review.
We are super glad to hear that you had a wonderful experience and that Leah was able to help resolve the issues.
Please ...
It's a great app but so so many issues. A bit over it to be honest.
Hey there, Thanks for leaving us a review and sharing your feedback.
Sorry to hear that you are facing issues. I was trying to locate a recent support conversation under all ...
Unexpected HUGE charge
Trying this app is not advised… I was shocked to see that I was automatically charged almost $400 (with taxes) after trying this for a day. My $1 / month trial Shopify account just set me up to get taken advantage of. If I automatically was charged $39 like it shows is the price then I would understand but this is 10x that.
I only used for a few hours and didn’t find Shogun ...
---Update - April 5, 2024---
Hi there, Jay, I appreciate you writing back, however, it looks like we have not heard back from you again. Could you check the email and reply ...
The customer support is good, the the app itself is pretty bad. Very hard to build landing pages, poor navigation, brutal formatting for mobile.
overall not great
Hi there, Pierce. Thanks for leaving us a review and sharing your feedback.
I was going through the conversations you had with our team and I apologize if you felt Shogun ...
Uninstalled the App and got charged nonetheless.
Hi there!
Thanks for your feedback!
We wouldn't expect you to have been charged if you uninstalled the app while you were still in the trial period.
Unfortunately, we no ...
Great App! Well worth the price. Simple to use.
It has cut the time to develop a new webpage by 75% - saves me hours a month.
Great support, too.
It supports custom elements which can be extremely useful when you try to add a unique element to your website. Also, they have advanced customer support!
I love this app. I've been using it for over 6 months and it's been a huge time saver. You don't need to know code and it's very user friendly. I recommend this to anyone who wants to customize their website.