Rezensionen (3.306)
Anpassen
-
Nach Bewertung
Great app to create awesome pages.
I recommend it if you want to save time and money as it gives you the agility needed to test pages.
I think one the next step for shogun would be to create customized Header and Footer, cause I still need to code this part.
Very helpful. Allowed me to create pages as I really wanted them to be.
Shogun gives you so many more options than using a Shopify template! Plus their support staff is amazing if you are having trouble creating your page.
Thank you so much for leaving us a review.
We are really glad to hear that Shogun helped you with additional customization options. Our support team is always happy to assist you. Please let us know if there's anything else we can help with.
Sweetan | Team Lead | Support
Shogun Page Builder
The app works really well and the layouts provide for a wide range of styles and designs. The accordion functions are great for building FAQ pages and the like. With Shopify page designs quite limited, this allows for a far more professional look in a really easy to use platform.
Support is very responsive and when I have some issues they were in contact very quickly to explain it, and help resolve it.
As a small business in a very difficult climate, the assistance and support from businesses such as these is very much appreciated.
Thank you so much for your review! Super glad to see that Jopeel could help clarify what was happening on your pages - thanks for getting back to us!
We want to support our users in any way that we can so glad to hear that it's appreciated!
Please let us know if you have any other issues or questions.
Karl,
Team Lead, Technical Support
The service I got from Rhys, my support specialist was amazing. So impressed, he got back to me very quickly & helped create functions in my account that I couldn't create myself.
Hi Olivia, thank you so much for leaving us a review. We are so glad to hear that Rhys was so helpful - we will be passing on your kind feedback to him.
Allison | Team Lead | Support
Shogun Page Builder
It has prompt and effective assistance in resolving my issues via chat. Rhys's professionalism and swift problem-solving skills are commendable.
Thank you for taking the time and leaving us a review and sharing your feedback, Samantha. We greatly appreciate this.
Rhys is indeed awesome and I am glad to hear that he could help resolve the issues. I am happy to pass on the kind words to him.
Please don't hesitate to write back to us if you have any further questions. We'll be here to answer them for you. 😊
Sweetan | Client Services
Shogun ‑ Landing Page Builder
Amazing customer service and really easy to use.
It is an easy app to use and when an issue occurs, the support is great and very quick! I recommend!
Thank you so much for the review!
I am glad to hear that the app was easy to use and our support team could help. 🙂 We always strive to ensure you have a positive experience.
Please let us know if we can help with anything else.
Sweetan | Team Lead | Support
This app is amazing, does exactly what it should. Once you know how to use it, it's pretty simple and if there's ever a question it's great to know that customer service is always available. Their customer service is excellent, proactive and fast to reply.
Be careful, this company makes it really difficult to unsubscribe and like to keep charging you even if you unsubscribe. Scam subscribe and unsubscribe methods like Amazon Prime... BE WARNED!
-UPDATE-
25th July 2023
Hi again! I see I haven't heard back from you and it has been a while. I wanted to check if it was possible to reply back to the email thread so that I can help you further with this.
Thanks!
--------------------------------------
-UPDATE-
11th July, 2023
Hey again! I see we received a couple of emails about this and I reached out on both to connect someone from the BCF team, but I haven't heard back yet.
Would it be possible to reply back to me so that we can connect further and I can assist you better with the use case?
I'll be looking forward to hearing back from you soon.
--------------------------------------------------------
Hey there! I just saw this 1-star review you left for us and I wanted to reach out and check if there is something I can help you with while trying to make sure we can turn your negative experience into a positive one.
I am sorry to hear that you feel it is difficult to unsubscribe and that you are being charged. Please note that recurring app charges work based on your billing cycle in Shopify and if you don't wish to use Shogun and if you would like to cancel the subscription you are free to uninstall our app from your Shopify account.
I see you uninstalled the app from your account on June 9, 2023.
I also see we had no prior communication or conversation about this matter from you and I just noticed that you have reached out to us via email to discuss this further.
I am going to reply back to you and hopefully we can assist you further to clear the doubts. I'll look forward to hearing back from you via email.
Sweetan | Client Services
Shogun Page Builder