Rezensionen (3.295)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
4. November 2024

I have been using this app for a couple years and have mixed reviews. I find this app to be nice for formatting a page with images and simple text, but full of glitches and so hard to use when you are creating a page with columns and lots of text with different formats, sizes, and links such as a "stockist page" It acts up like crazy and changes the formatting of the lines over and over to different options that were not selected. Adding a couple stores to my page is like a 45 minute venture to get it right. Plus the text formatting box pops up right over where you are working on the page so you often can't see what you are typing and formatting until you click away. I will likely begin to shop around for a new app when I have some time to invest.

First Rite Clothing
Vereinigte Staaten
Etwa 4 jahre mit der App
Shogun Labs, Inc. hat geantwortet 5. November 2024

Hi there, Corrine. Thanks for taking the time and sharing your feedback in the form of this review.

While I appreciate the feedback, I am sorry to hear you faced some issues with one of your recent pages with columns and other elements. I believe there is a better way to work on the page, assuming the page in question is the most recently published page.

I don't see a support interaction about the same either, please correct me if I am wrong. However, I have reached out to you directly and I would love to check this further for you.

I'll appreciate it if you could reply back to my email. Thanks.

Sweetan | Client Services
Shogun

Bearbeitet am 21. August 2023

I've tried other page builder apps, but Shogun is likely the best. Great-looking templates are available for those who don't want to fine-tune the visuals of all of their pages, but for those who do, those features are available. My only gripe is that the app is occasionally buggy. The customer service is also top-tier — I usually get responses within a half hour when I encounter an issue. Overall an excellent app.

EDIT: A recent update has modernized the user interface, but unfortunately the new UI makes the app more difficult to use.

What a Crock Meals
Vereinigte Staaten
Fast 6 jahre mit der App
Shogun Labs, Inc. hat geantwortet 14. Juni 2022

Hey Nick, thank you so much for leaving us a review. Your feedback means so much to us! We're glad that our templates and custom options have helped you build great pages. Our customer support team is always there to assist if you should need it in the future.

Allison | Team Lead | Support
Shogun Page Builder

8. Juni 2021

Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.

Fabriclore
Indien
Mehr als 3 jahre mit der App
Shogun Labs, Inc. hat geantwortet 8. Juni 2021

Hi there,

Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements.

I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you.

Sweetan | Team Lead, Support

Bearbeitet am 16. Juni 2023

After running into some issues with their scheduling feature, and after a long wait to have it working again (roughly 8 months), I can say that now the app is working flawlessly. Why it took this long to fix such an important feature I still don't understand. Having said this, we find the app extremely useful, and now that the main problematic issue has been fixed, we have no complains about it. Being completely honest when we encountered the scheduling issues last year we looked at the competition as we thought about dropping Shogun back then. Not a single app comes close to the level of controls and features that Shogun offers. So we stuck to it and now we are glad we made that decision. We use this app on a daily basis and it saves us a lot of work and time by making it extremely easy for anyone in our team to update the content. We had given one start initially when the issues were happening and now are changing it to 4, given that they solved their problems and that they made a great effort in keeping us informed of their progress. Had it not been for those issues I would have given them 5 stars from the get go.

Update: Our frustrations with Shogun are back. The HTML Shogun builds is VERY poorly built, it literally adds hundreds of unnecessary and they follow little to no semantics. I've complained a few times about this, and their response is 'that's how our team built it'.

Oh well.

LXRandCo Canada
Kanada
Mehr als 3 jahre mit der App
Shogun Labs, Inc. hat geantwortet 4. Februar 2022

Hey Pablo,

Thank you so much for all of your continued patience.

We recognize that you've been waiting on a couple of bug fixes for a while. I wanted to provide some additional clarification that although progress has been slow on these tickets, our engineering team is hard at work to get this resolved.

I've sent you an email and attempted to reach out to you on the phone as well. If you'd like to speak with us more, we'd be happy to chat anytime.

Thanks again for all of your patience and understanding and we're looking forward to hearing from you soon.

Kalen | Team Lead, Support
Shogun Page Builder

Bearbeitet am 3. Dezember 2018

Shogun is certainly the go to for page building in Shopify. For the most part everything runs smooth and building basic pages in no problem. I hope to see more compatibility in editing between desktop and mobile in the future (a lot of the desktop preset sections do not convert to mobile). Would be nice to edit one without effecting the other. (without having to constantly toggle screen settings). Also, sometimes the preview page glitches. overall, it def beats the default Shopify page builders the themes are limited to.

JUARA Skincare
Vereinigte Staaten
Etwa 2 jahre mit der App
Shogun Labs, Inc. hat geantwortet 18. März 2019

Hey Metta! Thank you for the kind words. We chatted over email a bit, let's re-ignite that convo. We have a feature called "Screen Settings" that allows you to edit each version of your page to create a unique design for mobile and desktop separate from each other. We are also working on improving this in our future development, expect even more robust cross screen editing controls soon. What issue are you having with your preview page? We'd be happy to take a closer look for you. If you could reach out to us at support@getshogun.com we'd be more than happy to help. Thanks!

Bearbeitet am 21. Juli 2023

Used to love this app so much and ive definitely learned a lot but overall it feels very clunky, the design side of things is restrictive at times and you often come across errors/bugs/glitches - the support team are super helpful and reply quickly but the app itself is not as seamless as it used to be/feel.

I have 3 different stores using Shogun, all were built with Shogun originally but i've recently decided to come away from the app as a full time tool and use it now just for sections and the occasional landing page. I think the thing that pushed me over the edge to do this was the introduction of product templates but only to those on advanced plans. None of my stores need ad advanced plan, so this felt like a bit of a slap in the face to us who have been paying for years waiting for such feature to arrive, only for it to be locked behind an upgrade paywall. I did reach out to the support team about this but they didn't help this time.

Hopefully you guys will listen to this feedback and improve an already-great app.

Thanks!

JOCKBOX
Vereinigtes Königreich
Etwa 2 jahre mit der App
Shogun Labs, Inc. hat geantwortet 19. Januar 2022

Hey there,

Thanks so much for taking the time to leave such a lovely review. I'm so glad to hear that you have your homepage built with Shogun Page Builder. It looks great! I'll pass along your kind comments to Adam, and we really appreciate that you're planning to be a lifetime customer :)

Thanks,

Kalen | Team Lead, Support
Shogun Page Builder

7. Januar 2019

Hi team, when we click onto the shopping cart on desktop and mobile, or the navigation button on mobile, it does not shop any characters. The name, price are not shown. Please help.

Cobo Vault
China
Mehr als ein jahr mit der App
Shogun Labs, Inc. hat geantwortet 18. März 2019

Hey Lixin- Sorry to hear about the trouble. This was a theme conflict, and we'd be happy to fix it for you. We're in the middle of a project to QA test all themes our clients use. We reached out, but haven't yet heard back from you. If you'd like us to fix this for your please send us an e-mail to support@getshogun.com. Thank you. - Nick (Cofounder, Chief Product Officer)

17. Mai 2019

I reached out to Shogun regarding ability to do drop down forms. Unfortunately this basic function is not yet available. Hoping this can be improved on as it's a basic form function that will definitely help with our customer experience and ability to track and respond appropriately do specific answers they provide. I will say support was very quick to respond and empathized that this is something that is important and that they were working to add it.

eminentcycles
Vereinigte Staaten
Mehr als ein jahr mit der App
18. Februar 2020

Easy handling but just until a certain point. If you try to create your own templates the designs are not responsive and not optimized for mobile view. Definitely room for improvement. Three stars for the self explaining structure.

OGNX
Deutschland
Mehr als ein jahr mit der App
Bearbeitet am 11. Februar 2023

App is pretty decent but they've recently forced a footer badge promoting their app on pages you've created unless you pay up the $39/mo. You can't hide it, or even change the place on screen where it shows up. I'm sorry but I think this is a trashy way to promote your app and we'll be switching to something else. I also think $39 minimum for a page builder is too much.

Pine Creek Essentials
Vereinigte Staaten
Etwa ein jahr mit der App
Shogun Labs, Inc. hat geantwortet 13. Februar 2023

-UPDATE-
Hi again, Logan! I hope you are doing well.
I wanted to let you know that our team was happy to work on your feedback and the Shogun Badge has been disabled from all the Free plans.
I reached out to you via email, however, I haven't heard back and would sincerely appreciate it if you could reply back to me or reach out to us via our support email - support@getshogun.com so that I help with the next steps to remove the badge from the live page.
Thank you so much for support.
----------------------------------------------
Hi there, Logan! Thanks for leaving us a review and sharing the feedback with us.

We are sorry to hear about your experience with respect to the Shogun badge on the footer. This badge is part of the Free plan.

We sincerely appreciate the feedback when it comes to the pricing for our internal consideration. Our team works on making updates and additions to the app based on the feedback and we'll be happy to share an update.

I see you have decided to uninstall Shogun and we are sorry to see you go. However, I'll be happy to work with you and understand your concerns better. I have reached out to you via email and I'll look forward to hearing back from you soon.

Thanks again!

Sweetan | Client Services
Shogun Page Builder