Shogun Page Builder , 3.202 Rezensionen
Filtern
-
Nach Bewertung
I found out that I had a major issue with my site over the weekend (the links behind all of the images inside my Shogun pages were not working). So I reached out to Shogun via chat on a holiday Monday (Labor Day). They were quick to respond and said that they found no issue with their app on my site.
A normal conversation with a normal app team would have ended here. But, Rhys at Shogun ACTUALLY cared about me and my Shopify store and making sure that my site was working. He dug in a little further and found another app that I had recently installed that was actually causing the issue.
STILL not finished, he actually took screenshots of that other app's code and sent it to me to send to the other app developer to tell them exactly what to change to fix the issue.
AND THEN he said that if the app developer if the app that actually caused the issue would not agree to text fixes or make any changes, that the Shogun development team would take over and do testing to make sure that all apps were working together.
Holy cow! I cannot get over the customer service! Seriously legendary.
Hi there, Taylar! Thank you so much for taking the time and sharing your experience in the form of this review. We greatly appreciate the kind words and are glad to hear that your experience with Shogun and the support team has been an incredible one. 😊
Our support team strives to go above and beyond as we value your support. We are available 24/7 and we always like to ensure we can either resolve the issue for you or we can guide you in the right direction. I am so happy to hear that Rhys was able to help investigate the issue in the store. I have shared the feedback with our entire team and it really means a lot to us. 🫶
We'll be here to assist you again should you bump into any issues or have any questions, please don't hesitate to reach out to us.
Thank you so much for your love and support. 🫡
Sweetan | Client Services
Shogun Page Builder
I've been testing out a few page builder apps to avoid having to re-code our product page templates every time there is a theme update. After checking out Shogun, I was really impressed not only with the functionality of the app itself, but also the customer support! Sweetan assisted me a few times and went above and beyond. Not only answering all of my questions, but also providing detailed information i needed. I will say there is a learning curve, but plenty of support and I love that you have the ability to create sections and not just a full page in the builder.
Thank you so much for leaving us this review, Carmen.
We are very glad to hear that Shogun turned out to be the best solution for your requirements and that the app functions were exactly what you were looking for. Sections indeed are an awesome feature. Thanks for giving them a try. 🫶
It was great to communicate with you and I am glad I could help. I am happy to share the kind words with the entire team and wanted to let you know that our support team is always available to answer questions for you. 😊
We'll look forward to assisting you again in the future.
Sweetan | Client Services
Shogun Page Builder
I was literally able to build an absolutely beautiful site with zero HTML knowledge. The support, when I need it, is quick and helpful. Seriously, my site looks SO GOOD. Is Shogun perfect? No, there's definitely a learning curve too but they seem to be adding features and making things easier. I am sure I will use them for as long as my store is running.
Thank you so much for leaving us a review, Randall! 😍
We are very happy to hear that Shogun has helped to create beautiful-looking pages for your site without coding experience. We did design the app to ensure that you don't need to have any coding experience.
Our support team is always here to answer the questions and resolve the issues you may bump into and we'll look forward to assisting you again in the future.
Thank you so much for your feedback. We'll continue to improve the app and add new features to enhance your experience. 😊
Sweetan | Client Services
Shogun Page Builder
The best app to date, their customer service is amazing. I have no knowledge of code or web development, but with this app, I feel like a PRO.
When I began to stumble and became dumb founded, an expert chat box with a REAL PERSON appeared, he not only explained in laymens terms how to do it correctly, he also demonstrated using a "in chat video" of my current store, and current situation where I got stuck.
Within minutes I got unstuck, learned something new and with no knowledge of any real web develpment or code, created an amazing page for my website.
Thier customer service is better than shopify, like way better, the staff is knowledgeable and competent and most of all AVAILABLE WHEN YOU NEED THEM MOST!!!...
With Shogun Im saving money hand over fist, and I have not had to pay people to do things. I feel way more confident, and most of all
Shogun is a frustration free!!
GET SHOGUN IF YOU WANNA MAKE BEAUTIFUL PAGES AND Make alot of money
Thank you so much for writing such an amazing review, Clifford. We greatly appreciate your honest feedback. 😊
We did design Shogun to be easy to use so that even if you don't have coding knowledge, you can utilize Shogun to design the best-looking pages. We are so glad that Shogun has been useful and such an important part of your experience.
Our support is always happy to share screenshots or record videos to help you or guide you in the right direction. I am happy to share the kind words with the entire team as this has certainly made our day. 🫶
Also, we feel proud to read that Shogun has helped you to save on the financial front as well.
Thank you so much for all your love and support. We'll continue to serve you in the future. ❤️
Sweetan | Client Services
Shogun Page Builder
Awesome app and allows you to do custom designs for most elements on the website! The only negative thing is that there is a pretty steep learning curve and we have had trouble with videos and margins/paddings etc. However their support is amazing and fast, thank you Sweetan for all your help!
Hi there, Helin!
Thank you so much for taking the time and leaving us a review. 🙂
We are super glad to hear that you have been finding Shogun helpful when it comes to custom designs. It is always great to communicate with you and I'm happy that I was able to assist you.
We appreciate your feedback with respect to the learning curve as it helps us to improve the app and your experience. I'll be sure to forward this to my team.
Please don't hesitate to write back to us if you have any other questions. 😊
Sweetan | Client Services
Shogun Page Builder
Without "Shogun", the page would no longer be possible. It is a very useful application.
When I renewed the design theme, there was a problem with it, but they were able to fix it right away.
I was expecting it to take a long time to fix the problem since I was inquiring by email from Japan, but the problem was solved in a few minutes.
Hi there, Ken! Thank you so much for leaving us such a wonderful review. 🤩
We are very glad to hear that Shogun has been an important app when it comes to designing and creating pages for your store and that it has been helpful.
Our support team always ensures that we resolve the issue or guide you in the right direction in a timely manner. It was great to communicate with you and we'll continue to assist you in the future as well.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
I am still learning all the features of the app, but I really appreciate the ability to create sections. This saves a lot of time in creating my pages in Shopify.
The support is super fast and very kind, and in no time my issues were resolved.
The only thing that would be nice is that for multilingual shops that already have a translation app (which is not Weglog) they can use it for translations.
Hi there, Monica! Thanks for leaving us such a nice review. 🤩
We are glad to hear that Shogun's theme sections feature has been of great help. I am happy to share the feedback with our product team.
Also, I am happy that your experience with our support team has been great. Our team is always here to assist and answer the questions for you.
And, we also appreciate the honest feedback about your requirements for a multilingual shop. Our team has been exploring more integrations and we'll be excited to share the updates with you. 😊
Sweetan | Client Services
Shogun Page Builder
Shogun is a phenomenal app. Slight learning curve at the beginning, but after a couple hours you will have it down. Support team is awesome as well, always there to help with issues that come up.
One of the best, if not the best, no code page builders out there. Can do pretty much anything with it and it is simple to use. Highly recommend, 10/10!
This really means a lot, Hayes! Thank you so much for writing these kind words. 💜
We are glad to hear that the no-code option is helpful. We designed Shogun to ensure you can create amazing designs for your page without having any coding knowledge, but if you would like to take the custom-coded approach as well, the app offers options that are powerful.
Our support team is always here to assist and I am happy that your experience has been a positive one. We'll look forward to assisting you in the future. 🫶
Thank you so much for the honest recommendation, and for your love and support.
Sweetan | Client Services
Shogun Page Builder
Shogun is the perfect app for us to build landing pages just the way we want them to look. Whenever we have any questions, their support is super quick in response and helps you very well. I've been looking for an app that helps us build the landing pages exactly how we want them to look with an easy drag & drop system, without having to code anything, and Shogun works like a charm. Thank you and thanks James for your quick support on some of my questions!
Thank you so much for such kind words and the review, Machteld.
We are excited to hear that Shogun has been the perfect match for your requirements and that the app has been helpful when it comes to building and designing landing pages, the way you want them with the drag-and-drop elements we have. I agree they are super easy to use and require no code. This means a lot to us. 😊
Also, I will surely share the feedback with James and the rest of our team. We are glad that we could help and we'll be here to assist and answer the questions again for you. ❤️
Sweetan | Client Services
Shogun Page Builder
GREAT page builder with absolutely fantastic support. I was considering a different app to get around a problem I was having, but after Andre quickly solved the issue I was having I decided to stay. I am on a legacy plan that fits my wallet and needs perfectly, so crossing my fingers I am not forced to upgrade to the new plan that would be 5 times the cost given the number of pages I have. if that happens, I will be forced to change apps because of financial limitations. But until then, I will stick to Shogun and sing its praises to all and sundry. (I hope they let me stay on my current plan...)
Hi there, Tobi! Thank you so much for writing this review and sharing your honest feedback and experience with Shogun and our support team. 😊
We are very glad to hear Andre was able to resolve the issues for you and also help answer the questions. Thanks!
We also appreciate the feedback and I have shared the same with our team. WE value your feedback and suggestions as it helps us to improve the app and your experience further.
Please don't hesitate to write back to us if you bump into any issues or have any further questions. We are always happy to assist you. 😍
Sweetan | Client Services
Shogun Page Builder