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The technician was very responsive and helped me solve the problem very quickly!
Hi there, thank you so much for leaving us a review and sharing your experience.
We are very happy to hear that our support team was able to resolve the issue in a timely manner. We are always here to assist you should you bump into any other issues or have any further questions.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
An easy-to-use tool for customization throughout a storefront. I've personally loved working with the app and the Shogun team to keep our webpages looking professional and dynamic!
Thanks for taking the time and leaving us a review, Parker!
We are happy to hear that you are finding Shogun an easy-to-use tool for your store customizations. Our team is glad to assist you and I'll be sure to share the kind words with the entire team.
Please let us know if you bump into any issues or have any further questions. 🙂
Sweetan | Client Services
Shogun Page Builder
Probably the best Landing Page Builder I've ever used! I've used everything from Click-funnels, Leadpages, Thrive themes, etc...
This is by far the best. And it allows for advanced options such as custom HTML and javascript as well!
My only note is that although the customer support is AMAZING, they don't have a technical team that is ready to help you troubleshoot the more technical problems.
But other than that, 24 hour response rate, and very polite.
Fantastic app! The page builder allowed us to create amazing and professional looking pages for our website very fast. On top of that, Shogun's customer service is phenomenal. Anytime we had any questions they responded really fast and were always there to help.
Thank you for your review! Happy to hear that the team could help you out!
Karl | Team Lead, Technical Support
Customer service is some of the best I've ever experienced. Prompt, helpful responses and they go the extra mile to solve your problems. Highly recommended.
Glad to hear that the team could help you out! Thanks for taking time out of your day to leave us a lovely review! Will be sure to pass on the kind words to the team.
Karl | Team Lead, Technical Support
Support is great! They responded quickly and dealt with problems quickly. thanks a lot
Best drag and drop builder out there. Nick, one of the founders, is very involved and actually cares that things work for you. Highly recommend it.
On top of it all, this builder will actually let you KEEP YOUR PAGES even after cancelling the subscription. Most important feature!
Good app but there's some basic functionality missing. Not being able to have 5 evenly-spaced columns is frustrating.
Edit: A+ For customer service, After leaving the above review customer service reached out before I had even finished the current task with a workaround.
UPDATE - It was great to connect with you Ryan and I greatly appreciate the kind words. 😊 I'll be sure to share the feedback with the entire team.
Thanks for trying the workaround. However, I do want to assure you that we value your feedback and suggestions as it helps us to offer you nothing but the best experience, and we'll continue to work on improving Shogun for you.
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Hi there, Auski team! Thanks for leaving us a review.
I am happy to hear that you find Shogun to be a good app. However, I can also understand your frustration while not being able to create 5 equal columns.
This is due to how the grid-based layout system works in page design. Shogun's column element is based off a 12-column system that is an industry-standard. This means odd column numbers that do not divide equally into 12 can not be equally spaced.
However, I was trying to locate a recent conversation about this request and I wasn't able to. We could have definitely shared more information and a workaround that may have helped to achieve this.
I am reaching out to you via email and will look forward to hearing back from you.
Sweetan | Client Services
Shogun Page Builder
Easy to use and great customer service if u ever have a question. Answered me on a Saturday within 3 min via email! Super impressed.
Had a problem with admin rights, got a response by the support team within minutes - problem solved.
Thanks for leaving us a review, Miriam!
We are glad to hear that our support team was able to resolve the issue within minutes. We'll be happy to assist you and answer any questions in the future as well.
Please don't hesitate to reach out to us again. 😊
Sweetan | Client Services
Shogun Page Builder