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The app really gives you sophisticated control of the Shopify environment. But customer service is incredible. Kalen looked, responded as if he was in the office next door. APP 100% - Support Experience 1000%
Thanks for taking the time out of your day to leave a review. 1000% support is what we aim for 💪. Will definitely be passing on the kind words to Kalen and the team. Let us know if there is anything else that we can help you with!
Karl,
Team Lead, Technical Support
The app works fine - but even more importantly when we found that our new theme conflicted, the Shogun support team responded fast and provided an easy fix. Nothing like actual helpful human beings that speak plainly and make life easy - thanks team!
Happy to hear that the team could help! Thank you for your review!!
Karl | Team Lead, Technical Support
Awesome page builder with great support!! Pretty easy to use. I really like this app & highly recommend it!
Thank you so much for leaving us a review, Asan.
We are happy to hear that you are enjoying Shogun and finding it easy to use. We designed the app to ensure that. Our support team strives to ensure you have a great experience and we'll look forward to assisting you again. 😊
Thank you so much for the love, support, and the honest recommendation. We really appreciate that. 🫡
Sweetan | Client Services
Shogun Page Builder
I have only experienced minor bugs in the 9 months we've been using Shogun and support has been quick to resolve the issue every time. Today, Andre helped me with a page building issue (caused by me) and showed me the correct way to build product pages so they are not 'nested'. His explanation was accompanied by a super helpful video of the back end of my website. A+ support - thank you so much!
I'm excited to pass these kind words onto Andre! Thank you for taking the time to leave a review for us, we really appreciate it - it helps the team and the app. Let us know if you have any other questions!
Karl,
Team Lead, Technical Support
a great tool with a great tech support. Will be recommending to every one that's building sites on Shopify. I would love to see them grow exponentially so we may see better features in the future. Thanks again!
Fabulous and generally very intuitive app. Excellent and prompt support for any questions. I am loving it!
Customer Service is top-notch, always quick to answer and finding solutions right away. I've contacted them quite a few times already and they've not failed to impress me (special mentions to James & Rhys!)
Hi there! Thanks for the review!
Really glad to hear that our support team could help and that you are enjoying Shogun. I'll surely pass along your comments to James & Rhys. 😊
Our support team is always available to assist you.
Sweetan | Team Lead | Support
Shogun Page Builder
The support from Sweetan and the Shogun support team has been great, highly recommend!
Thank you so much for leaving us a review of your experience with Shogun as an app and the support team, Tiziana.
It was really great to communicate with you earlier and I am happy that I was able to help you and the Ksubi team. I will be sure to share the kind words with my entire team. 🫡
Thanks for the recommendation and please let us know if there is anything else we can assist you with in the future.
We appreciate your support. 😊
Sweetan | Client Services
Shogun Page Builder
Great customer service. Really quick to respond and very helpful in solving my problem. Happy to recommend.
Always here to help! Super glad to hear that support was able to help you out. Thanks for taking time out of your day to leave a review.
Karl
Team Lead, Technical Support
Love this app! Has everything I need, its a great page builder. Get all the support I need. Would recommend highly :)