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Hands down the best customer service I have EVER received for any product (physical or digital.) My support ticket received a response with a solution in less than 3 minutes. I'm very impressed.
Hello Jeff! Thanks a lot for the review. 🎉 We sincerely appreciate your feedback.
We are happy to hear that you are having a good experience with Shogun and our the team could help you.
Please do let us know if we can be of any further assistance! 😊
Sweetan | Team Lead | Support
Love the app and their support is amazing. I am not a tech person, but it is very intuitive and they have so much resources
Thank you so much for your review! We really appreciate it.
Let us know if we can be of any help :)
Karl | Team Lead, Technical Support
Had a developer set this up originally, but my team and I can easily use this app to add or modify pages. Tools/menus are straight forward and make a lot of sense. They are easy to use.
I love this app. It's helped me fast-track my site and allowed me to fully customise the template. It's awesome.
The only issue I have with Shogun Page Builder is the SLIDER. It's very good, looks great, but when it comes to customising it, such as replacing one of the pictures/slides, I've had to delete each picture/slide until I got to the slide I wanted to replace, and then re-add the just deleted slides.
Perhaps there's a better way of doing it, but I've not found a way.
Because of that issue, which is time consuming, I give it 4.5 stars (can't reflect portion of stars on the ratings), however, it's a fantastic app.
Cheers Shogun!
aviagrafix.com
After following the instructions you provided, I now rate this 5 stars.
THANK YOU!
Hey Patrick! Thanks for the kind words and the feedback. With the slider, you can actually just click the arrows or dots on the slider in the editor to get to the content you want to delete; no need to delete all the slides/content until you get to that slide. The slider has the arrows and dots showing by default, but if you toggled them off, you can add them back in in the righthand sidebar (show arrows/ show dots). If you have any questions about this, please email our global support team at support@getshogun.com . Thank you! - Nick (Cofounder, Shogun)
I received customer service via the telegram app on Shogun from Andre. I was attempting to make a slight adjustment to the site. But it was taking forever. Andre was fast, to the point and efficient. Very professional. Cool customer service experience. Thank you!
Great to hear that Andre could help you via live chat! Always happy to help!
Please do not hesitate to reach out if you have any other questions! :)
Karl,
Team Lead, Technical Support
Shogun is a very intuitive design tool. I couldn't accomplish the same level of store customization without it.
The technical support team is great they always answered my questions quickly. Thank you.
The software is phenomenal: super intuitive and easy to work with. On the rare chance that I'm not sure how to make something happen, support is also extremely responsive. Definitely recommend to others!
love this tool! best shopify app available. so convenient, allowed me to have 90% of my store editable by anyone in the team
Drag and drop simplicity yet powerful enough for the code junkies like myself to make pages look exactly as you want them too.
Perfect customer service
**After using a couple of days**
I absolutely love this app. It's amazing how simple this really is. I'm having blast setting up the pages
THANK YOU FOR THE GREAT APP. Well worth the money
The GOOoooooooooD app, I been using it almost year now with no bag so far so good! offre beaucoup de soupless et d'outis pour fire les pages