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Shogun is a great tool! Wonderful for making changes that Shopify doesn't have natively. The support staff are dedicated to helping the customer, James Power was especially good to us.
Hi, Thank you so much for the review! I'm happy to hear that you enjoying Shogun. I'm also glad that James could help you out. I'll be happy to pass along your feedback to him. 🙂
Please reach out to us if there's anything else we can help you with.
Sweetan | Team Lead | Support
Been using Shogun for a year now and it has proven to be a very helpful tool for our store. On the odd occasion I have had an issue with something their support has been extremely responsive and had a solution available. Typically I hear back from them in a matter of hours regardless of the time of day I reach out. These guys have it together!
Thank you so much for your review! Glad to hear that support could help you out!
I hope that someday we can earn that extra star from you!
Let us know if we can help you with anything!
Karl | Team Lead, Technical Support
対応が早く親切。英語表示なのと、スマホとパソコンの見え方が異なり、その調整が難しいので★4つにしています。
Quick and friendly response. I give it a 4 because it is displayed in English and the way it looks on my phone and computer is different, and it is difficult to adjust for that.
Thank you so much for taking the time and leaving us a review.
We greatly appreciate the feedback and your support.
If there's anything you are facing an issue with when it comes to the design our support team would love to assist and resolve that for you.
Our team is available 24/7 and we'll look forward to hearing back from you.
Sweetan | Client Services
Shogun
We've been using this app for quite a while now and are overall very happy with it. It makes it so much easier to have an individual design.
Sometimes it gives us a hard time as previews differ from the live page and the backend gets a little more messy.
But overall a great addition to Shopify! And also great and quick support.
Hi there! Thanks for taking time to write this review, we really appreciate it! Please feel free to reach out to support@getshogun.com if you'd like some help with this! Also, please feel free to send on any other feedback that you do have - we would love to hear from you! :)
Karl,
Team Lead, Technical Support
It is indeed helpful for page editing, but it will be a bit complicated, and it will take a while to master it. Customer support is very helpful, and you can find them if you don’t know it.
Thank you so much for leaving us a review, Zeyang!
We appreciate the feedback and will surely ensure that we can iron out any complications you encountered while mastering Shogun to its full potential.
I am also happy to hear that you had such an amazing experience with our support team. I'll be sure to share the kind words with the entire team. Let us know if there's anything we can assist you with in the future. 🙂
Sweetan | Client Services
Shogun Page Builder
It is quite a flexible CMS that is easy for a designer to learn. There are some bugs with fonts from time to time & content management (especially for updating text) is a bit tedious. Overall, it's a great app for Shopify to create good-looking pages or components for our website.
Thanks for taking the time and leaving us a review, Anastasia.
We are happy to hear that Shogun has been a flexible option for your requirements and that you are finding the app great to use which has been helpful when it comes to creating and designing good-looking pages.
We apologize for the inconvenience of updating the text and the fonts. If you could share more details with our team, we'll be happy to resolve them for you.
Thank you so much for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
Good Support and helps to add extra elements to the theme.
Honestly really love using this page builder.
Can have a few little bugs, but they are more annoying than anything else.
But if you looking for a page builder with coding, I would highly recommend this app
I have used Shogun for nearly a year now. I use it to create landing pages. It's very intuitive with nice features. Though, I wish I could use the content scheduler without upgrading to the hightest tier.
I docked a star because the workflow in the layout tab could be better. Plus, it has hung on me few times (though not recently). Once to the point a refresh didn't even fix it.
I had to reach out to support to fix the issue. Fortunately, their support is great and responds quickly.
Highly recommend!
Hey Kevin! Thanks for the kind words and the constructive feedback. I agree we can do some cool things to make the layout tab in the editor sidebar way more powerful. I would love to hear where you think we can improve: can you email support@getshogun.com more details? We're redesigning/improving the sidebar now. Re the lag, please do let us know when that happens as well, and we will have our engineering team look into it. Thanks again for your support. - Nick (Cofounder, Shogun)
Great tool, very powerful. Highly recommend!