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I received customer service via the telegram app on Shogun from Andre. I was attempting to make a slight adjustment to the site. But it was taking forever. Andre was fast, to the point and efficient. Very professional. Cool customer service experience. Thank you!
Great to hear that Andre could help you via live chat! Always happy to help!
Please do not hesitate to reach out if you have any other questions! :)
Karl,
Team Lead, Technical Support
I love this app. It's helped me fast-track my site and allowed me to fully customise the template. It's awesome.
The only issue I have with Shogun Page Builder is the SLIDER. It's very good, looks great, but when it comes to customising it, such as replacing one of the pictures/slides, I've had to delete each picture/slide until I got to the slide I wanted to replace, and then re-add the just deleted slides.
Perhaps there's a better way of doing it, but I've not found a way.
Because of that issue, which is time consuming, I give it 4.5 stars (can't reflect portion of stars on the ratings), however, it's a fantastic app.
Cheers Shogun!
aviagrafix.com
After following the instructions you provided, I now rate this 5 stars.
THANK YOU!
Hey Patrick! Thanks for the kind words and the feedback. With the slider, you can actually just click the arrows or dots on the slider in the editor to get to the content you want to delete; no need to delete all the slides/content until you get to that slide. The slider has the arrows and dots showing by default, but if you toggled them off, you can add them back in in the righthand sidebar (show arrows/ show dots). If you have any questions about this, please email our global support team at support@getshogun.com . Thank you! - Nick (Cofounder, Shogun)
Shogun is a very intuitive design tool. I couldn't accomplish the same level of store customization without it.
The technical support team is great they always answered my questions quickly. Thank you.
The software is phenomenal: super intuitive and easy to work with. On the rare chance that I'm not sure how to make something happen, support is also extremely responsive. Definitely recommend to others!
Good app, easy to use, tutorial are helpful. Support has been very responsive and helpful too.
love this tool! best shopify app available. so convenient, allowed me to have 90% of my store editable by anyone in the team
We've had a great experience with Shogun. It's allowed us to customize our website more than the theme allows, but the real reason for the 5 star review is their support team. They are responsive, helpful and go above and beyond when I have issues (they have even provided solutions to issues that aren't shogun's fault).
Hello there! Thanks a lot for the review. We sincerely appreciate your feedback. 🎉 We are happy to hear that you are having a good experience with Shogun and the team could help you.
Please do let us know if we can be of any further assistance! 😊
Sweetan | Team Lead | Support
Customer support was incredibly responsive and helpful.
I contacted support with an issue and they resolved it within the space of 9 hours. This might be first for me!
While a bit finicky sometimes, the app does everything I would expect it to do.
Thank you for taking the time out of your day to leave us this lovely review! We really appreciate it and I am so glad to hear that the Support team could help you out.
Please let us know if you ever have any other issues or questions :)
Karl | Team Lead, Technical Support
Highly recommend this app to anyone who wants to build a customized Shopify store. Shopify is so limited in terms of what you get out of the box with their templates, making it hard to design unique sites. Shogun has allowed me to build out a custom Shopify store for multiple clients without doing a lick of coding. I can now build any design I can imagine for a client in a very speedy fashion. 5 stars plus!
The GOOoooooooooD app, I been using it almost year now with no bag so far so good! offre beaucoup de soupless et d'outis pour fire les pages