Avis (3 306)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
4 mars 2022

Enjoying the app integration with Shopify thus far for creating enhanced landing pages. Shogun has many great components that are ready-to-use, but can also be customized to meet our brand guidelines. Very helpful customer service -- I was even sent a video tutorial for a design question I submitted to their support team (Thanks again for your help, Monique!)

Woodward Throwbacks
États-Unis
3 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 4 mars 2022

Thank you so much for taking the time to leave such a thoughtful review! That's so nice to hear that you received a video tutorial for your design questions. Amazing! I'll pass your comments along to Monique :-)

Kalen | Team Lead, Support
Shogun Page Builder

7 juin 2017

If there was a way to split the rating between two stars, I'd be inclined to give the Shogun app a 4.5 rating, for reasons I'll explain in a moment.

However, since being forced to choose between 4 or 5 stars, I really must give the nod to the high side at 5 stars.

The reason for leaning toward 5 is because of the responsive support I received when I encountered a problem.

To be fair, I have only been using it for not quite a week, but in that time I had high expectations and managed to break a few things...

Okay, maybe I broke more than a few things, but some of them were sort of my fault, and some were because I was using the app in a way that probably no one had stress-tested it before.

Point being, each time I had an issue, I emailed them with a description of the problem and they jumped on it right away.

Not all of my issues are quite fixed yet, but I can avoid further problems by being attentive to the limitations and adjusting how I use the app.

Other issues I noticed are simply where there are items that could be improved on, and I'm sure, will be in time. Each time I made a suggestion of something I noticed could be improved, the thoughts were well received and appreciated by the support team.

I have used several different drag-n-drop type tools over the years, and I have to say of those I have tried, Shogun is probably the most consistent with what you see in the development panel is what you get on a live monitor... Not everything is exact, but it is darned close.

I really do have to tip my hat to these guys because after quite a bit of back and forth discussions, my impression is that they go over backwards to make this as reliable and bug free as possible.

Although I prefer to review something like this based on its own standalone merits, it is really difficult for me to not compare it directly to another page building app for Shopify that is sold by a big-named person for substantially higher price, and it is no where near as close to the functionality or bug-free execution that Shogun is. Not even close.

Perhaps it is because of my recent experience with the other service that I am so much more forgiving with the minor issues with Shogun... but I really don't think so.

Perhaps my generosity of opinion is because as a former R&D engineer, I understand the challenges of "productizing" a software application... it's that final push to finish the last 10% of the development cycle, which *always* takes A-N-O-T-H-E-R 90% of the effort... but I really don't think so.

Or, maybe it's simply that I appreciate knowing someone who gives a damn about a quality product is on the other end of the support line and trying their best to make it right... yeah, I really do think so.

I'll continue to use this app for a while and see how my opinion matures. So far, I am pleased.

Appliedhealth
États-Unis
Plus de 6 ans d’utilisation de l’application
31 août 2023

I am very new to this app and so far it is really great. I had some questions and logged on to the "chat" function to seek assistance. I received a video demo as a response, fully explaining what needed to be done to fix my error. I was incredibly impressed with the service and this did in fact fix my issue. Thank you for your help and I look forward to using the app more as my business grows.

The Irish Design House
Canada
3 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 4 septembre 2023

Hello, Sinéad! 👋 Thank you so much for sharing such kind words and leaving us a review.

We are extremely happy to hear that your experience with Shogun and our support team has been a positive one. We do try our best to record videos with steps to help resolve the issue or answer the questions you may have. I am glad our team was able to help fix the issue. 🫡

We look forward to assisting you again in the future. Please don't hesitate to write back if you bump into any issues. Thanks for the love and support. 🫶

Sweetan | Client Services
Shogun Page Builder

19 avril 2020

excellent support and i thank them for that, they are helpfull, fast and give complete detailed information when you have a problem. i like!

R.O.C.K.S. Whiskey Chilling Stones
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
28 février 2017

The functionality for building pages works great. And customer service service is exceptional. After installing the app, I got stuck on a couple of things - no fault of the app, just stuff I didn't understand. I emailed customer support and got a response very quickly. In fact, they continued to work with me until all my questions were answered. Highly recommend.

Blinkpet
États-Unis
Plus de 6 ans d’utilisation de l’application
9 avril 2018

Super easy to use and robust enough to get almost any page done quickly!

Everyday California
États-Unis
Plus de 6 ans d’utilisation de l’application
14 décembre 2017

Not only is the app awesome, but so is the customer service. I have really appreciated all of their support in getting my website designed how I wanted it. I've found that apps like these are really only as useful as the people who created it, because for non-developers like myself, there will inevitably be questions popping up through the process. Customer service is very responsive which was a huge help to me!! And the app gives you the ability to customize your site and pages into beautiful, responsive layouts that are very user-friendly. Highly recommended!

Eosera Inc
États-Unis
Plus de 6 ans d’utilisation de l’application
12 décembre 2017

Shogun Page Builder was the answer to all my questions. It is so easy yet so powerful and it just keeps getting better. The tutorial is designed for anyone with no website building experience (like me) right up to the pro. Highly recommend this awesome app to everyone. Thanks to the team at Shogun
Denis
The Salad Table

The Salad Table
Australie
Plus de 6 ans d’utilisation de l’application
23 août 2023

Fantastic product, but even more important.. fantastic customer support! I wish they had live chat on the starter plan, but email support is really responsive.

DMSO
États-Unis
2 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 28 août 2023

Thank you for taking the time and leaving us a review, Erik.

Glad to hear that Shogun has been fantastic when it comes to your requirements and that our support was able to assist you. 🫡

Our team is super quick via email as well, but we appreciate the feedback and I have shared this internally. Please let us know if there is anything else we can assist you with. 😊

Sweetan | Client Services
Shogun Page Builder

18 septembre 2017

I love this app! It makes it super easy to create beautiful pages and specifically blog pages. I also like using the device "previews" to make sure that my design looks great across all screens.

Parima Studio
États-Unis
Plus de 6 ans d’utilisation de l’application