Avis (3 306)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 24 février 2022

I ask for help about SEO. I never get any reply after I give the app a 5 star.
It cost me $39/month without any support, and the page I built cannot shown or crawled by google search engine. What a shame!

LALUZ HOME
États-Unis
7 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 26 janvier 2022

Thanks so much for taking time to leave a review! I'm so glad to hear that you've had a wonderful experience with Shogun Page Builder and our support team.

If there is anything we can help with, please don't hesitate to let us know :)

Kalen | Team Lead, Support
Shogun Page Builder

14 novembre 2019

This app is amazing!

I can fully customize the layout of my store without having to know any coding. I really love this app! well worth every penny!

Home Allure
Royaume-Uni
7 mois d’utilisation de l’application
Modifié le 10 juillet 2019

I used Shogun Page Builder to build my site on Shopify and it's been really great so far. The thing I like the most though is their support team. They help by committee, so it's usually someone different answering every time, but the amazing part about it is they're able to respond far quicker than any other app that I've used so far. Really impressed!

Faith Fashion
Canada
7 mois d’utilisation de l’application
10 août 2022

The app is great for making outstanding pages and support is fantastic! I highly recommend using Shogun.

Woosh Air
États-Unis
7 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 11 août 2022

Hey there! We appreciate the review and the feedback and are glad to hear that Shogun has been helpful when it comes to making outstanding pages.

Our team is always available to assist you and we'll look forward to hearing back from you in the future.

Thank you so much for the recommendtion. :)

Sweetan | Manager | Support
Shogun Page Builder

15 août 2019

I used Shogun Page builder to create a more unique home page. And they deliver, where I can easily manipulate the home page. The customer service team are true champions.

Secrets Shhh | Engagement Rings | Wedding Bands
Australie
7 mois d’utilisation de l’application
13 janvier 2022

Loving this app so far, it's giving me a lot more customization options than some of the other apps. The customer support is top-notch and very responsive.

DIOSA designs Inc.
Canada
7 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 14 janvier 2022

Hey there, Thank you so much for the review.

Really happy to hear that you are loving Shogun and had such a great experience with our support team.

Please let us know if there's anything we can help with in the future.

Sweetan | Team Lead | Support
Shogun Page Builder

Modifié le 3 décembre 2019

Shogun is a good tool for someone who has less standardied needs, but is not fully a developer. You dont need to be a developer or have a technical background to use shogun, but there is a learning curve. Once you get over it, it's ok to use and gives your shopify site more versatility.

Helpdesk is a mixed bag though- some times they seem to be very good at service at other times they seem rather nonchalant.

So, apparently my Shogun does not work because Shogun is not compatible with Shopify free themes. Do consider twice beforeyou use Shogun on a free theme. We were supposed to launch a few days ago and basically had eveyrthing in place, only to realize that Shogun is not compatible. Their development team will tell you that they can't give you an ETA and then when you message them, they will be "away". this is for paying customers. I am on the $99 plan. thanks

It is with great frustration and disappointment that I write this review. I used Shogun because the marketing videos seemed good, but when it comes to actually using it, shogun is 1. not user friendly, 2. functionalities are rigid . I signed up for the $99 plan, which includes live chat support. the live chat support replies fast BUT advice is inconsistent depending on the support staff helping you. I literally have different people telling me OPPOSITE things to do. and then, they also like to just show you standard links from their help page (Which i have already read and tried, and it doesnt work. that's why im asking for help on live support). they dont seem to want to help you look into the problem. generally feel quite annoyed and frustrated. The best example in point is when I tried to build internal anchor links. I literally WASTED 3 HOURS because they all tell me different things and shogun is just REALLY REALLY REALLY BAD. it's quite badly made if you ask me to be honest. their value proposition that it is so easy drag and drop, is really not, UNLESS, you just want a very simple landing page with maybe one button, shogun would work great. but if that's the case, why not just use a free shopify template?

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the shogun code is just particularly bad if you are trying to do anything other than a normal one button landing page with no anchors. which you should just use a normal free template on shopify or if you want to pay out of the sandbox. shogun;s value prop that you can have more bespoke functions is moot since their code is not even properly set up and filled with errors.

Bisou Natural
Singapour
7 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 19 octobre 2019

Sorry to hear about the negative experience here. Just connected with our support team member who was helping out, sounds like you ran into some issues creating anchors. I've reached out personally, and also flagged this for technical support to look into. Please keep in contact, and we'll work to get this sorted for you. Thank you. - Nick (Cofounder, Shogun)

15 mai 2021

Excellent application, it allows you to create 100% customized sites. The support service is also excellent, they respond quickly and try to solve any problems you encounter. Really recommended.

Vacu
Italie
7 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 17 mai 2021

I'm glad you've been able to 100% customize your site using Page Builder. We always try and respond as quickly as we can! I'll pass along your comments to the support team =)

Kalen | Team Lead, Support
Shogun Page Builder

4 juin 2018

Great app for beginners!
Makes life such easier!

Keep The Quote
Canada
7 mois d’utilisation de l’application
8 septembre 2021

Very impressed with the quick, personalized support they offer. Emailed them and an hour later had a personalized video made using my own website to show me how to fix the issue. App also allows me to do tons of customization without needing a developer!

Hoff & Pepper
États-Unis
7 mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 11 septembre 2021

Hi there! Thanks for the review! 😊

Really glad to hear that Shogun has been helping you to customize the store and that you are getting the best out of Shogun and our team could help.

Our support team is always available to assist you.

Sweetan | Team Lead | Support