Avis (3 228)
Affiner
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Par note
UPDATE 2024 - although the product is good. The price has unfortunately increased 300-500% ($69 pm to $250-500) to which is beyond excessive. Locked in as have pages built here. Expensive lesson to learn, would avoid.
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Shogun is easy to use and we created most pages with it. The service is very good. When we have any questions we always receive support and an friendly answer even on the same day. In many cases, an employee from shogun fixed the problem for us and explained how we could deal with it the next time.
Sometimes, the layout of the preview at shogun looks different then the published page (desktop and mobile). In addition to that, it is not that easy to create a page that looks good on every smartphone.
All in all, Shogun is a very good program for people who would like to create pages very easily. I really recommend it!
Hi there, Josh. Thanks for sharing your feedback in the form of this review.
I am sorry to hear that you are facing issues with the pricing changes we have had. However, this price changes have been in effect for a while now.
I see your account was installed on our legacy plan that would have stayed if the app was installed. Having said that, when I look at your account I see that Shogun was uninstalled on December 15, 2023 and that removed the legacy plan. Our old plans were deprecated a long time ago and we don't have a way to move you back to them again.
With respect to the price increase, a big part of this is related to significant changes to our product and company. We were a “page builder” for a long time; however, we’ve expanded our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring.
We have removed page limits for any plan higher than the new Build plan and we have removed the user seat limits which means there are unlimited seats and there are unlimited sections as well.
However, we appreciate your feedback and I am happy to share the same with the team. I see you are in conversation with my colleague and if you have any further questions please do let us know. We'll be happy to answer them for you.
Thanks for your support.
Sweetan | Client Services
Shogun
Love this App! If your product needs the extra design flexibility not otherwise afforded by your Shopify template make the purchase, you won't regret it. The App itself is solid, customer service is great, and documentation made getting a handle on functionality a breeze.
Leah saved my day. I published a new theme and suddenly all our product pages layout got screwed. Leah was proactive in coming up with options to fix and helped me figure out even if it take more time and I asked her lot of questions.
I can see that she wants to go find the right solution for me instead of just throwing in the first solution. Really appreciate her help today. This type of support is what is needed in other apps
Hi there, Raj. Thank you so much for leaving us this review.
I am super glad to hear that you had such a great experience with Leah and that she was able to help with the fix. She is indeed amazing and I am happy to share the kind words with her and our entire support team. 😊
We are always here to help and answer the questions and we'll look forward to assisting you again in the future.
Thanks for your love and support. ❤️
Sweetan | Client Services
Shogun A/B Testing & CRO
Hi A few useful widgets are still missing which needs to be implemented in app but overall it a good app . the best thing about this app is quick support . support team is really great and tries to revert as soon as possible .
Hey there! Thank you so much for your review. Your feedback means so much to us, and we always welcome suggestions. I'll pass your kind words on to our support team.
Allison | Team Lead | Support
Shogun Page Builder
Shogun has made certain customized features to be implemented in minutes as opposed to hours spent developing. We use Shogun on a number of pages on our site and it has overall helped gived our customer a better experience with our brand and has helped conversion rate. I recommend Shogun to anyone in need of more flexibility with their site. It's extremely easy to use and works great!
Very easy to use and solved many formatting and layout problems immediately and intuitively. Support staff is extremely helpful and fast. Can’t recommend enough!
Thank you for your review! It means a lot to us - glad to hear that the support team could help you out when you needed us!
Karl | Team Lead, Technical Support
Love this app! So easy to use and makes formatting pages A BREEZE! If you're looking for a page-building app this is the one you need!
Shogun makes it easy to edit or create any page on my Shopify store! Also have an amazing support team, always very quick answering and finding solutions!!!
Thank you so much for your review! We're glad to have you onboard and are super happy that our team could help you out. Please let us know if we can be of any assistance in the future!
Karl | Team Lead, Technical Support
Very helpful. Quick to response and solve our enquiry. Also a great platform which I recommend. Thank you.
Thank you so much for leaving us a review, Sharon!
We are very glad to be able to serve the Glasshouse Fragrances team and are happy to hear that you are having such a great experience with the app and the support team. 😊
We'll continue to serve you in the future as well.
Thanks for the recommendation.
Sweetan | Client Services
Shogun Page Builder
The customer support has been excellent, and the pages have turned great, thank you! This app gives the flexibility needed for clients to build.