Avis (3 302)
Affiner
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Updated review:
I'm going back up to 3 stars and I'll leave it at that because despite the fact that there is nothing to complain about in terms of quality of service and after-sales service, marking it free when it is only free under certain conditions, that you don't tell the customer (ON SHOPIFY), is deception.
Hi Seuldon,
Thank you for your honest feedback, and our sincere apologies for the confusion and frustration. The free plan is currently available to new users. This is noted on our app store page, but I can see how this can be missed. I'll communicate your feedback to our team right away to ensure this can be made more clear.
I see your store had previously installed our app in February of this year. I'm sorry to see your return to Page Builder has not been a positive experience. Our support team has reached out via email with further details and steps to help you try our app again from a clean state.
Our support team is available 24/7. We're looking forward to your response and helping you back into using Page Builder again. :)
Thank you,
Jill N., Director of Client Services
Great editor, easy to use, and excellent customer support. We couldn't make our sites without it. Thank you
Thank you so much for the review, Joe! Reach out anytime - Nick (Cofounder, Shogun)
After several years with a competing app, we decided to test shogun. But what a pleasant surprise! Why haven't we done it before !!! Excellent application with multiple possibilities. Super friendly support with efficient and fast responses, they are by far the best in terms of customer service! We are therefore going to switch all our pages to Shogun with great pleasure.
Hi there! Thank you so much for the review and your honest feedback. 🎉
Really happy to hear that you are exploring all the possibilities with Shogun and having such an amazing experience.
We certainly strive to ensure you have the best support experience while using Shogun and I'm so glad that we could help. I'll be sure to share this with the entire support team.
We look forward to assisting you further. Thank you so much for your trust and support. 😊
Sweetan | Team Lead | Support
Shogun Page Builder
We have been using Shogun Drag & Drop Page Builder for a few months now. It has made building new pages MUCH easier than before. There is no more need to code each page, now we simply drag all the elements into place and we are off to the races. The customization ability is incredible.
I also have to give a huge thanks to Nick for all the awesome support!
Great app! A bit hard on cross devices.... Would love to see Squarespace experience at some point.
Love this app, super easy to use, the mobile optimisation is a dream and the support team are friendly, helpful and quick to respond. Highly recommend!
Thanks for the kind words Jess! If you need anything else, please feel free to reach out to us. Even more mobile responsive tools/controls coming soon. Thanks again. - Nick (Cofounder, Shogun)
Needed to customize some pages and collections. Easy to use, nice depth of customization and material and tech support was responsive. I absolutely love the Shopify section of customization. Exactly what I was looking for. No problems encountered on download and integration from app to store is seamless. Nice work guys!!
Thanks Troy! Appreciate the kind words. Reach out anytime.
- Nick (Cofounder, Shogun)
Have been using the App for a few months now to create various pages on my Shopify store. The app is perfect! I had a small issue with regards to a page I created and mobile scaling, emailed support and within 3 hours was all resolved. Highly recommended. Great work guys.
Thank you for your kind words! I will be sure to pass these along to the team, we really appreciate it!
Karl | Team Lead, Technical Support
If you create content in your Shopify store you need this app! It's my most valuable app and I use it all the time for creating blog posts and pages.
Excellent support, always helps me out within five minutes via the integrated chat :) Thank you very much!
Thank you for your awesome review! Really appreciate it and happy to hear that the team could help you out.
Let us know if you have any other questions!
Karl | Team Lead, Technical Support