Avis (3 303)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
6 avril 2021

An excellent application that allows me to have beautiful landing pages with endless customization and also excellent customer service! Thank you Shogun :)

Hea Eyes™
États-Unis
Environ un mois d’utilisation de l’application
Shogun Labs, Inc. a répondu 12 avril 2021

Thank you so much for your review! Really appreciate your kind words and we are so happy to hear that you are finding Shogun useful for customising your pages!

Karl | Team Lead, Technical Support

8 juin 2021

Everything that Shogun does is super basic. Its Elements library has not grown for ages. All one can do is create basic pages. There are no modern-looking elements that can really add design value to the store. Apps like SectionsCloud have taken the design to the next level whereas Shogun Page builder is like 2 years behind when it comes to offering quality content blocks.

Fabriclore
Inde
Plus de 3 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 8 juin 2021

Hi there,

Thank you so much for taking the time and leaving your honest feedback for Shogun. We really appreciate the feedback as it helps us to work on and implement features and improvements.

I have reached out via email as well to learn more about your requirements and the improvements you would like us to work on. We would love to hear back from you.

Sweetan | Team Lead, Support

17 juin 2019

A very versatile app that gives you a good amount of freedom when it comes to customizing your pages.

jan-nygaard-dev-umw
Danemark
Environ un mois d’utilisation de l’application
14 novembre 2016

There is not much I can add to previous reviews. I can reiterate this is one of the best apps I have used. I do more Wordpress than Shopify. I had convinced my client to buy a high end theme because there was not the budget for a custom coded Shopify site. The theme's home page was well designed and had several options but I was surprised how bland the rest of the layouts were. I have a technical background but was not very familiar with either Liquid or the Shopify interfaces. This app allowed me to customize the site and avoid the $100.00/hr Shopify expert fees.

Not only is this app is great for someone who does not know much html, css (or sass) -it is timesaver for someone like me - it puts my design/development into power mode. I appreciate how they structured the UI - there is nice feature where you can add a class to your component.

Also their support is fantastic. I admit I did not read the documentation or look at the videos - at first. I would send them email that blah-blah was wrong and they would politely inform me what the issue was. 90% of the time it was my error.

Next time, I will not bother buying a high end theme.

Annieglass
États-Unis
Environ un mois d’utilisation de l’application
2 juillet 2019

i use this app a lot and their customer service is great. i just wish the screen size compatibility would be addressed between a big desktop screen to a smaller one (not a tablet or mobile phone).

SENA Cases
États-Unis
Plus de 2 ans d’utilisation de l’application
23 juillet 2019

Best page builder app. We use it for all our pages. Some minor things could be improved, but in total a really good app!

Pumperlgsund GmbH
Allemagne
Plus de 2 ans d’utilisation de l’application
Modifié le 24 février 2020

The app is not working properly, support has not fixed it. Cannot access my product page to edit it. There is some technical error. Gone back and forth with their team and they have finally decided to acknowledge that I have a problem. Waiting for their technical staff to respond but this is a huge disadvantage on a LIVE product page that I cannot even access because of this app.

Sky Sins
Inde
Plus de 3 ans d’utilisation de l’application
Modifié le 11 mai 2022

I am upgrading my review from 1 star to 4. Since I left my review I've spoken to two Shogun experts who got in touch to show me how to achieve the looks I was after. They have been a great help. They were also magnanimous enough to accept all my feedback about how fiddly things are and how unintuitive it can be. However, they convinced me that once you know what you are doing, you can build great pages. My issue was that I was in a rush and tried to figure things out myself and this was an accident waiting to happen..! So my advice to anyone reading is: it is a great tool capable of great things but alIow yourself some time to train on the basics before you get stuck in. Don't be like me, basically..

Omnia
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 10 mai 2022

Hey Tim,

Really sorry to hear about this experience with Shogun Page Builder. We want to provide a streamlined page building experience and from your review, we can see that we didn't quite hit the mark.

We're always looking to improve and your feedback goes a long way in allowing us to do so. You mentioned that there were some functionality problems while dragging blocks onto the page and that you're unable to modify the layout sizes and proportions. We took a closer look at your pages to replicate your editing experience and found a few things that could be contributing to that frustration.

I'm passing along all of your feedback and comments to my development team for review, but I wanted to do everything I can now to help improve your experience. I've sent you an email and chat with a detailed video that I believe can help to improve your Shogun experience :-)

We've also tried to reach out to you on the phone and would be delighted with the opportunity to discuss this more.

Thanks so much for the opportunity to turn your experience around and we hope to hear from you soon.

UPDATE:

Thanks so much for updating your review! We're so glad that we had the chance to connect with you and help to get things working right. Please do reach out to us with any further questions. We're here 24/7 to help :-)

Kalen | Team Lead, Support
Shogun Page Builder

Modifié le 16 juin 2023

After running into some issues with their scheduling feature, and after a long wait to have it working again (roughly 8 months), I can say that now the app is working flawlessly. Why it took this long to fix such an important feature I still don't understand. Having said this, we find the app extremely useful, and now that the main problematic issue has been fixed, we have no complains about it. Being completely honest when we encountered the scheduling issues last year we looked at the competition as we thought about dropping Shogun back then. Not a single app comes close to the level of controls and features that Shogun offers. So we stuck to it and now we are glad we made that decision. We use this app on a daily basis and it saves us a lot of work and time by making it extremely easy for anyone in our team to update the content. We had given one start initially when the issues were happening and now are changing it to 4, given that they solved their problems and that they made a great effort in keeping us informed of their progress. Had it not been for those issues I would have given them 5 stars from the get go.

Update: Our frustrations with Shogun are back. The HTML Shogun builds is VERY poorly built, it literally adds hundreds of unnecessary and they follow little to no semantics. I've complained a few times about this, and their response is 'that's how our team built it'.

Oh well.

LXRandCo Canada
Canada
Plus de 3 ans d’utilisation de l’application
Shogun Labs, Inc. a répondu 4 février 2022

Hey Pablo,

Thank you so much for all of your continued patience.

We recognize that you've been waiting on a couple of bug fixes for a while. I wanted to provide some additional clarification that although progress has been slow on these tickets, our engineering team is hard at work to get this resolved.

I've sent you an email and attempted to reach out to you on the phone as well. If you'd like to speak with us more, we'd be happy to chat anytime.

Thanks again for all of your patience and understanding and we're looking forward to hearing from you soon.

Kalen | Team Lead, Support
Shogun Page Builder

11 novembre 2019

Used their Page Builder Functionality and found it very easy to use. It also has ability to create complex structures and create snippets which can be replicated elsewhere which saves a lot of time.

I think they need to add more Slider animation functionalities to improve the options.

mylevana
Canada
Environ un mois d’utilisation de l’application