Avis (3 228)
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Great customer support!
Hey Katya. Thank you so much for taking the time and sharing your feedback in the form of this review.
Our support team is proud to serve you and we'll be here to assist you again should you bump into any issues or have any questions.
We appreciate your continued support. 😊
Sweetan | Client Services
Shogun
Versatile tool for quickly building static pages . Great support team; always quick in their responses and always try their best to assist with issues. Would like to see improvements in modernity of features and U.
Hey there! We appreciate you leaving a review for us. Thank you so much.
We are happy to hear that you are having a good experience with Shogun and that our support team could help. We also appreciate the feedback as we are continuously working on improving the app for you.
Please let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Awesome app!! Easy to use drag and drop. Highly recommend if you have zero skills in web building.
Great Page Builder. This was my first time ever building a website from scratch. The tools and tutorial videos can really help someone who knows nothing about building a website build a master piece.
Check it out for yourself!
www.shredderall.com
Service is amazing, there are very fast to sort out the issues, Joseph you are amazing men. I will tell to many guys to use this app
Thank you for your review! Really appreciate it. I will be sure to pass your kind words onto Joseph!
Karl | Team Lead, Technical Support
UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.
Thank you for your review, and for your feedback, Andy.
We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us.
Hoping that we can turn your experience around :)
Thanks again for the feedback
Karl | Team Lead, Technical Support
Still getting to grips with it but support is amazing and what it allows you to create and control is impressive.
Thank you for your review! Please let us know if there is anything that we can help you with. :)
Karl | Team Lead, Technical Support
Because of this app I'm able to have amazing product pages and I don't even have to know how to code. Which is perfect because I don't know coding at all!
Thank you so much for your review! Glad to hear that you are enjoying Shogun!
Karl | Team Lead, Technical Support
Great app that's easy to use! I love being able to customize my site with just a click of a button. Customer support was also very helpful and quick.
Support team was very excellent, they were very patient with us until our issues were finally resolved. Thank you very much and more power!
Thank you so much for writing this review for us, Michelle! 🫶
It was great to communicate with you earlier and I am happy to hear that your experience with our support team has been excellent. We'll be more than happy to assist you and answer your questions for you in the future as well.
We greatly appreciate the love and support. 😊
Sweetan | Client Services
Shogun Page Builder